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  3. Template DCI disappearance?

Template DCI disappearance?

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  • J
    J
    jermudgeon
    wrote on last edited by
    #1

    In console version 2.2.13, I am able to move DCI template items to template groups. As template groups don't support DCI items, they disappear.

    Is this expected behavior?

    1 Reply Last reply
    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      that's definitely a bug, we will check it.

      Best regards,
      Victor

      1 Reply Last reply
      0
      • J
        J
        jermudgeon
        wrote on last edited by
        #3

        Thanks, Victor.

        1 Reply Last reply
        0
        • P
          P
          paul
          wrote on last edited by
          #4

          I am having similar problem in 2.2.14. As soon as I add a template based on DCI, it looks OK - until I exit the console and start it again - template missing but still being applied to devices.

          With all templates disappearing when this happens, can't do anything.

          Strange part is cannot find my new templates either. I can find the default ones (that also disappear from the console) in \share\templates - but not the new ones.

          I even tried importing the default templates that have disappeared - it says successful but still not visible.

          *** 27th May - updated to 2.2.15.2. db check found templates with missing nodes but no nodes with unknown templates. Deleted complete installation and started again from scratch 😞 ***


          templates auto applying.png

          no templates.png

          only default ones in share.png

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          0
          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            This was the bug in 2.2.14. Actually nxdbmgr check from 2.2.15.2 should have fixed that issue, you hadn't to reinstall everything.

            Best regards,
            Victor

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            • P
              P
              paul
              wrote on last edited by
              #6

              The check did not fix anything and when looking at Data Collection Configuration, the DCI items were still showing template as unknown.

              Now, thanks to the generosity of Tursiops, I have a Linux snmp template - so thought a clean install in case of the unknown templates.

              The new template is in and already live - a fantastic day for an absolutely fantastic product.

               🙂 🙂 🙂

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