NetXMS Core stopped at 00:00 everyday with Access violation error

[Mortymer]

Hello,

I don't know that someone had similar problem, but after I update the NetXMS with the latest version the Server stop at every night.
The error message is same:

NETXMSD CRASH DUMP
Sat Jul 13 00:00:04 2019

EXCEPTION: C0000005 (Access violation) at 000007FEF84E17F3

NetXMS Version: 2.2.16
NetXMS Build Tag: 2.2.16
OS Version: Windows 7 Build 7601 Service Pack 1
Processor architecture: AMD64 (Intel EM64T)

Call stack:
  [libnetxms:000007FEF84E17F3]: public: void __cdecl String::append(wchar_t const * __ptr64) __ptr64
  [nxcore:000007FEF36448F0]: public: virtual class NXSL_Value * __ptr64 __cdecl Subnet::createNXSLObject(void) __ptr64
  [nxcore:000007FEF3645088]: public: virtual class NXSL_Value * __ptr64 __cdecl Subnet::createNXSLObject(void) __ptr64
  [nxcore:000007FEF3614195]: public: __cdecl DashboardRoot::DashboardRoot(void) __ptr64
  [nxcore:000007FEF3580853]: bool __cdecl IsCommand(wchar_t const * __ptr64,wchar_t const * __ptr64,int)
  [libnetxms:000007FEF8527DC2]: enum TcpPingResult __cdecl TcpPing(class InetAddress const & __ptr64,unsigned short,unsigned int)
  [libnetxms:000007FEF850C09F]: unsigned int __cdecl SEHThreadStarter(void * __ptr64)
  [ucrtbase:000007FEF857CD70]: _o__realloc_base
  [kernel32:0000000076DC556D]: BaseThreadInitThunk
  [ntdll:000000007702385D]: RtlUserThreadStart

What can I do with this. At now I made a Schedule script which restart the service at 00:30, but I'm not sure it is the best solution.

Thank you for any help!

Mortymer

[victor]

Hi,

Do you have minidump file generated that you can share?

Best regards,
Victor

[Mortymer]

Hello Victor,

Yes of course. I already sent by email.