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  3. Need to set Reminder for Device Alerts

Need to set Reminder for Device Alerts

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  • C
    C
    clifford
    wrote on last edited by
    #1

    Hi,

    I am using Netxms Version 2.2.16 on Centos 7. I am using email alerts for all my devices in Netxms, I want to know if anyone can help me on setting up Reminders for alerts coming from network devices (For Example when a device is down and down alert is triggered and it is not attended then System should give a reminder to the user after every minutes or hour).

    One more Issue I am facing is that I am not getting Down Email alerts for most of devices in netxms.

    Thank You
    Sushant D.

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      you can execute two actions for sending emails - one immediately, and one with specific timer and key (set to delay when you want your reminder). With SYS_NODE_UP event you can cancel that timer. If SYS_NODE_UP happens before timer expires then second email will not be sent.

      Best regards,
      Victor

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