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NetXMS Forum

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  3. Locked myself out

Locked myself out

Scheduled Pinned Locked Moved Support
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  • C
    C
    clifford
    wrote on last edited by
    #1

    Hi,

    I am able to log in as admin but unable to access anything, this happened due to some change in access permission, how do I reset so I can get access to all of Netxms as admin?

    all I can see is Templates, Dashboard, Network Maps and Business service in the object browser

    Regards

    Clifford Dsouza

    1 Reply Last reply
    0
    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #2

      You can enable system user from the command line, for that:

      1. stop netxms server
      2. run
        nxdbmgr reset-system-account
      3. login specifying user system and password netxms
      4. enable admin back
      5. disable system user
      1 Reply Last reply
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      • C
        C
        clifford
        wrote on last edited by
        #3

        Thanks, Filipp for the reply, actually I am able to log in, but am not able to access anything in NetXMS, ive lost permission on all objects somehow while trying to change permission for a user

        Regards
        Clifford Dsouza

        1 Reply Last reply
        0
        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          Logging in with system user will help in that situation as well - it always has all access rights.

          Best regards,
          Victor

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          0
          • C
            C
            clifford
            wrote on last edited by
            #5

            Thanks Victor

            Worked!!

            Regards

            Clifford Dsouza

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