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NetXMS Forum

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  3. Server Restart Issues

Server Restart Issues

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  • C
    C
    clifford
    wrote on last edited by
    #1

    Hi

    I'm using NetXMS 2.2.17 on CentOS Linux release 7.6.1810 (Core)

    When I restart the NetXMS service, the service shows as running, however, I cannot connect to the console,

    What I see is that the process still runs in the background even I issue a systemctl stop netxmsd command

    and even though the systemctl status netxmsd show the process as dead

    What I then need to do is that kill the process and the start the NetXMS service in order to get things working,

    is there a solution to this issue?

    The same happens when I do a service stop, wait a few seconds and the issue a service start command, the service shows as running but I still cannot connect to the console

    Edit: I have observed the same behavior with V3.0.2329

    Regards

    Clifford Dsouza

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      seems like deadlock on server shutdown. Please try to capture netxmsd thread states with attached script (preferably on 3.0).

      Best regards,
      Victor


      capture_netxmsd_threads.sh

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