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  3. Web interface (war) connect timed out nxmc-3.1.263/300

Web interface (war) connect timed out nxmc-3.1.263/300

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  • N
    N
    norg
    wrote on last edited by
    #1

    upgrade to netxms-3.1.261 went without problem after deploying newest war (3.1.263)to tomcat I can't login and only get "connect timed out"
    the server is running ok-I was able to connect from windows with console, mac os console is missing in download

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    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #2

      Try to undeploy and deploy the war. Also try to clean /var/cache/tomcat/work/Catalina/localhost folder.

      The most recent mac console will be released in the next few days, currently you can use previous one, the differences are minor: https://netxms.org/download/releases/3.1/nxmc-3.1.241.war

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      • N
        N
        norg
        wrote on last edited by
        #3

        I already tried several undeploy and deploy -no change
        after undeploy there is no folder nxmc-3.1.263 in /var/cache/tomcat/work/Catalina/localhost/
        after deploy and delete of files in /var/cache/tomcat/work/Catalina/localhost/nxmc-3.1.263 no login screen is loaded

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        • N
          N
          norg
          wrote on last edited by
          #4

          I updated to 3.1.300 (server and war) and problem remain

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          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            If you get "connect timed out" after you press "Login" button in web UI, that means that backend application cannot connect to NetXMS server. Is NetXMS server on same machine? If not, check that port 4701 on NetXMS server is reachable from web server and that address of NetXMS server set correctly in web application properties.

            Best regards,
            Victor

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            • N
              N
              norg
              wrote on last edited by
              #6

              Tomcat 7 on which I am deploying war file is on same machine as NetXMS server

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