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  3. 'IOConsole Updater' has encountered a problem

'IOConsole Updater' has encountered a problem

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  • P
    P
    parikshit
    wrote on last edited by
    #1

    Dear Team,

    We're facing the below error very frequently nowadays in NetXMS, kindly find the attachment for your reference.

    'IOConsole Updater' has encountered a problem
    An internal error error has occured. Java heap space

    We're using following versions:
    NetXMS Server Version 3.7.144
    apache tomcat 8.5.63
    NetXMS Management Console Version 3.7.144

    Kindly assist us in resolving this issue.

    Regards,
    Parikshit Rajguru


    NetXMS_error.jpeg

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    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #2

      As answered in Telegram support channel:

      Increase memory limit in nxmc.ini
      (-XmxNNN, where NNN is the limit)

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