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  3. Why is the node status not crital but unknown when the node is offline

Why is the node status not crital but unknown when the node is offline

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  • J
    J
    justrest
    wrote on last edited by
    #1

    When I manually disconnect a switch, the system quickly detects SNMP and ICMP errors, but then the node status becomes UNKNOWN, and then the polling of that node seems to stop, and the SYS_NODE_DOWN event cannot be generated,  the node status cannot become CRITICAL, please tell me under what circumstances the node status will become UNKNOWN and how to solve this problem, thanks a lot!


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    • J
      J
      justrest
      wrote on last edited by
      #2

      NetXMS Server Remote Console V4.3.1 Ready
      Enter "help" for command list

      netxmsd: show stat
      Objects............: 28053
      Monitored nodes....: 557
      Collectible DCIs...: 783
      Active alarms......: 0
      Uptime.............: 0 days,  0:07:58

      netxmsd: show q
      Data collector                  : 0
      DCI cache loader                : 0
      Template updater                : 0
      Database writer                  : 0
      Database writer (IData)          : 0
      Database writer (raw DCI values) : 17
      Event processor                  : 0
      Event log writer                : 0
      Poller                          : 0
      Node discovery poller            : 0
      Syslog processor                : 0
      Syslog writer                    : 0
      Scheduler                        : 0
      Windows event processor          : 0
      Windows event writer            : 0

      netxmsd: sh thr
      MAIN
        Threads.............. 24 (24/768)
        Load average......... 0.00 0.01 0.00
        Current load......... 0%
        Usage................ 3%
        Active requests...... 0
        Scheduled requests... 1
        Total requests....... 27
        Thread starts........ 0
        Thread stops......... 0
        Wait time EMA........ 0 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 0 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      AGENT
        Threads.............. 32 (32/256)
        Load average......... 0.00 0.00 0.00
        Current load......... 0%
        Usage................ 12%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 2475
        Thread starts........ 0
        Thread stops......... 0
        Wait time EMA........ 0 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 0 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      NPE
        Threads.............. 1 (1/1024)
        Load average......... 0.00 0.00 0.00
        Current load......... 0%
        Usage................ 0%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 0
        Thread starts........ 0
        Thread stops......... 0
        Wait time EMA........ 0 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 0 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      DATACOLL
        Threads.............. 30 (30/750)
        Load average......... 0.05 0.10 0.04
        Current load......... 0%
        Usage................ 4%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 6136
        Thread starts........ 0
        Thread stops......... 0
        Wait time EMA........ 0 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 0 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      CLIENT
        Threads.............. 16 (16/2048)
        Load average......... 0.00 0.00 0.00
        Current load......... 0%
        Usage................ 0%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 2213
        Thread starts........ 0
        Thread stops......... 0
        Wait time EMA........ 0 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 1 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      SYNCER
        Threads.............. 11 (10/100)
        Load average......... 0.00 0.00 0.00
        Current load......... 0%
        Usage................ 11%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 2646
        Thread starts........ 1
        Thread stops......... 0
        Wait time EMA........ 83 ms
        Wait time SMA........ 39 ms
        Wait time SD......... 24 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      DISCOVERY
        Threads.............. 192 (24/192)
        Load average......... 415.48 1596.52 946.05
        Current load......... 0%
        Usage................ 100%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 5511
        Thread starts........ 168
        Thread stops......... 0
        Wait time EMA........ 242677 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 0 ms
        Queue size EMA....... 904
        Queue size SMA....... 0
        Queue size SD........ 0

      POLLERS
        Threads.............. 63 (30/750)
        Load average......... 2.76 36.67 29.92
        Current load......... 0%
        Usage................ 8%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 10282
        Thread starts........ 33
        Thread stops......... 0
        Wait time EMA........ 104 ms
        Wait time SMA........ 84 ms
        Wait time SD......... 226 ms
        Queue size EMA....... 26
        Queue size SMA....... 0
        Queue size SD........ 0

      SCHEDULER
        Threads.............. 3 (3/192)
        Load average......... 0.00 0.00 0.00
        Current load......... 0%
        Usage................ 1%
        Active requests...... 0
        Scheduled requests... 1
        Total requests....... 2
        Thread starts........ 0
        Thread stops......... 0
        Wait time EMA........ 0 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 0 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      MOBILE
        Threads.............. 4 (4/256)
        Load average......... 0.00 0.00 0.00
        Current load......... 0%
        Usage................ 1%
        Active requests...... 0
        Scheduled requests... 0
        Total requests....... 0
        Thread starts........ 0
        Thread stops......... 0
        Wait time EMA........ 0 ms
        Wait time SMA........ 0 ms
        Wait time SD......... 0 ms
        Queue size EMA....... 0
        Queue size SMA....... 0
        Queue size SD........ 0

      netxmsd:  sh watc
      Thread                                          Interval Status
      ----------------------------------------------------------------------------
      Item Poller                                      10      Running
      Syncer Thread                                    30      Sleeping
      Poll Manager                                    5        Sleeping
      Ad hoc scheduler                                5        Sleeping
      Recurrent scheduler                              5        Sleeping

      netxmsd: sh watchdog
      Thread                                          Interval Status
      ----------------------------------------------------------------------------
      Item Poller                                      10      Running
      Syncer Thread                                    30      Sleeping
      Poll Manager                                    5        Sleeping
      Ad hoc scheduler                                5        Sleeping
      Recurrent scheduler                              5        Sleeping

      netxmsd:  sh poller
      Type | Object ID | Object name                    | Status
      -----+-----------+--------------------------------+--------------------------
      STAT |      7292 | guangyuwang                    | child poll
      ICMP |      7292 | guangyuwang                    | awaiting execution
      STAT |    24835 | 5HaoXianCT                    | check SNMP
      ....

      ...
      netxmsd:  show dbcp
      0 database connections in use

      netxmsd: show dbst
      SQL query counters:
        Total .......... 571758
        SELECT ......... 309204
        Non-SELECT ..... 262554
        Long running ... 0
        Failed ......... 0
      Background writer requests:
        DCI data ....... 6842
        DCI raw data ... 6842
        Others ......... 2031
      netxmsd: show flags
      Flags: 0x200425A001385CF1
        AF_DAEMON                              = 1
        AF_USE_SYSLOG                          = 0
        AF_PASSIVE_NETWORK_DISCOVERY          = 0
        AF_ACTIVE_NETWORK_DISCOVERY            = 0
        AF_ENABLE_8021X_STATUS_POLL            = 1
        AF_DELETE_EMPTY_SUBNETS                = 1
        AF_ENABLE_SNMP_TRAPD                  = 1
        AF_ENABLE_ZONING                      = 1
        AF_SYNC_NODE_NAMES_WITH_DNS            = 0
        AF_CHECK_TRUSTED_OBJECTS              = 0
        AF_ENABLE_NXSL_CONTAINER_FUNCTIONS    = 1
        AF_USE_FQDN_FOR_NODE_NAMES            = 1
        AF_APPLY_TO_DISABLED_DCI_FROM_TEMPLATE = 1
        AF_DEBUG_CONSOLE_DISABLED              = 0
        AF_AUTOBIND_ON_CONF_POLL              = 1
        AF_WRITE_FULL_DUMP                    = 1
        AF_RESOLVE_NODE_NAMES                  = 1
        AF_CATCH_EXCEPTIONS                    = 1
        AF_HELPDESK_LINK_ACTIVE                = 0
        AF_DB_LOCKED                          = 1
        AF_DB_CONNECTION_LOST                  = 0
        AF_NO_NETWORK_CONNECTIVITY            = 0
        AF_EVENT_STORM_DETECTED                = 0
        AF_SNMP_TRAP_DISCOVERY                = 0
        AF_TRAPS_FROM_UNMANAGED_NODES          = 0
        AF_PERFDATA_STORAGE_DRIVER_LOADED      = 0
        AF_BACKGROUND_LOG_WRITER              = 0
        AF_CASE_INSENSITIVE_LOGINS            = 0
        AF_TRAP_SOURCES_IN_ALL_ZONES          = 0
        AF_SYSLOG_DISCOVERY                    = 0
        AF_CACHE_DB_ON_STARTUP                = 1
        AF_ENABLE_NXSL_FILE_IO_FUNCTIONS      = 0
        AF_DB_SUPPORTS_MERGE                  = 1
        AF_PARALLEL_NETWORK_DISCOVERY          = 1
        AF_SINGLE_TABLE_PERF_DATA              = 0
        AF_MERGE_DUPLICATE_NODES              = 1
        AF_SYSTEMD_DAEMON                      = 0
        AF_USE_SYSTEMD_JOURNAL                = 0
        AF_COLLECT_ICMP_STATISTICS            = 1
        AF_LOG_IN_JSON_FORMAT                  = 0
        AF_LOG_TO_STDOUT                      = 0
        AF_DBWRITER_HK_INTERLOCK              = 0
        AF_LOG_ALL_SNMP_TRAPS                  = 0
        AF_ALLOW_TRAP_VARBIND_CONVERSION      = 1
        AF_TSDB_DROP_CHUNKS_V2                = 0
        AF_DISABLE_AGENT_PROBE                = 0
        AF_DISABLE_ETHERNETIP_PROBE            = 0
        AF_DISABLE_SNMP_V1_PROBE              = 0
        AF_DISABLE_SNMP_V2_PROBE              = 0
        AF_DISABLE_SNMP_V3_PROBE              = 0
        AF_DISABLE_SSH_PROBE                  = 0
        AF_SERVER_INITIALIZED                  = 1
        AF_SHUTDOWN                            = 0

      1 Reply Last reply
      0
      • F
        F
        Filipp Sudanov
        wrote on last edited by
        #3

        There is topology-based event correlation built in NetXMS. If we know, based on topology, that some node is behind a switch and this switch goes down, that for that node SYS_NODE_UNREACHEABLE event should get generated (SYS_NODE_DOWN is not generated, as we can not say for sure is that node down or up as there's no communication to it)

        1 Reply Last reply
        0
        • J
          J
          justrest
          wrote on last edited by
          #4

           Thanks very much,  I will try again!

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          0

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