Web UI not working - incompatible?

[sjudy]

So I have NetXMS server 4.3.2 running, local client connects, no issue.  The WebUI however is not.  It reports: Server uses incompatible version of communication protocol.

The odd part, I am running 4.3.2 on both the server, local client and WebUI, yet it reports version mismatch.  I even downgraded the WebUI to v4.3.1 and I get the same error, but when I looked more closely at the error, the version doesn't seem to match up?  The error is: Server uses incompatible version of communication protocol.  (server= [60, 4, 1, 1, 1, 43, 1, 2] client= [60, 4, 1, 1, 1, 44, 1, 2]). Neither of these seem to match up with the real version... I am expecting to see 4.3.2 or 4.3.1 for the client, but seeing what I can only suspect is 4.3.1.2 (server) and 4.4.1.2 (client).

Any ideas?

[sjudy]

Anyone? Bueller….Bueller

Thanks in advance

[Dawid Kellerman]

Hi you will need to stop tomcat then clean the work folders in your tomcat

[sjudy]

Thanks for the tip, but still no go.  I also installed on a fresh server and it doesn't work there either, same error (shown below). 

Server uses incompatible version of communication protocol (server= [60, 4, 1, 1, 1,43, 1, 2] client= [60, 4, 1, 1, 1, 44, 1, 2])

This happens with the new UI and the legacy versions.

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[sjudy]

I figured it out from running the netxms server from the command line in debug mode.  I caught that it was running an old database schema... oddly enough, I was able to use the GUI client, just not the web client.  Not sure I have ever had that happen before... either way, the database update resolved my issue.

Thanks for the help!