issues with netxms

[nichky]

Hi Alex,

I’m currently facing an issue with generating the .dmp file after a crash.
I’ve been able to run the following command successfully

netxmsd -D3 -f

However, when a crash occurs, the .dmp file is not being created.
This is my current netxmsd.conf:

# Configuration file generated on Wed Jul 30 14:51:14 2025
#

DBDriver=sqlite.ddr
DBName=C:\NetXMS\NetXMSDB
LogFile=C:\NetXMS\log\netxmsd.log

Let’s also review my installation process to ensure it’s correct:
Steps I Followed:

1. Downloaded:

   • netxms-server-5.2.4-x64
     

   • netxms-legacy-gui-5.2.4-x64
     

2. During installation:
   • Database Type: SQLite
   • Database Path:

     C:\NetXMS\NetXMSDB
     

3. After installation, the NetXMS Core starts and works fine.

Problem:
When I tried following the official NetXMS documentation from here:
https://netxms.org/documentation/adminguide/installation.html#installing-from-rpm-repository
The Core service does not start properly after configuration.

---

Could you please review this and let me know if I’m missing something?

[nichky]

see this:

netxmsd.exe -D3 -f + 
log => https://we.tl/t-APGj03FpwP

[nichky]

when i run netstat -an , do i need to see port 4701? 
i can only see 4700

[alk]

2025.08.05 15:09:23.447 *I* [logger            ] Log file opened (rotation policy 2, max size 16777216)
2025.08.05 15:09:23.447 *I* [startup            ] Starting NetXMS server version 5.2.4 build tag 5.2-396-gbe46bc94fe
2025.08.05 15:09:23.452 *I* [startup            ] System time zone is AUS+10AUSEDT
2025.08.05 15:09:23.452 *I* [logger            ] Debug level set to 3
2025.08.05 15:09:23.454 *I* [config            ] Main configuration file: C:\NetXMS\etc\netxmsd.conf
2025.08.05 15:09:23.454 *I* [config            ] Configuration tree:
2025.08.05 15:09:23.454 *I* [config            ] config
2025.08.05 15:09:23.455 *I* [config            ]  +- server
2025.08.05 15:09:23.455 *I* [config            ]      +- DBDriver
2025.08.05 15:09:23.455 *I* [config            ]      |    value: pgsql.ddr
2025.08.05 15:09:23.455 *I* [config            ]      +- DBServer
2025.08.05 15:09:23.456 *I* [config            ]      |    value: 127.0.0.1
2025.08.05 15:09:23.456 *I* [config            ]      +- LogFile
2025.08.05 15:09:23.456 *I* [config            ]          value: C:\NetXMS\log\netxmsd.log
2025.08.05 15:09:23.457 *D* [startup            ] LIB directory set to C:\NetXMS\lib
2025.08.05 15:09:23.458 *I* [startup            ] System hardware ID 7769846E7CDDD8444067E3FFB9220D396182B9A6
2025.08.05 15:09:23.465 *I* [db.drv            ] Database driver "pgsql.ddr" loaded and initialized successfully
2025.08.05 15:09:23.469 *D* [comm.listener      ] SocketListener/LocalAdmin: Trying to bind on 127.0.0.1:21784/tcp
2025.08.05 15:09:23.469 *D* [comm.listener      ] SocketListener/LocalAdmin: Trying to bind on [::1]:21784/tcp
2025.08.05 15:09:23.470 *I* [comm.listener      ] SocketListener/LocalAdmin: listening on 127.0.0.1:21784
2025.08.05 15:09:23.470 *I* [comm.listener      ] SocketListener/LocalAdmin: listening on [127.0.0.1]:21784
2025.08.05 15:09:23.470 *D* [localadmin        ] Local administration interface listener initialized
2025.08.05 15:10:00.783 *E* [db                ] Unable to establish connection with database (could not connect to server: Connection refused (0x0000274D/10061)
 Is the server running on host "127.0.0.1" and accepting
 TCP/IP connections on port 5432?)

please read logs you've shared.

[nichky]

have you spotted anything?

[nichky]

not sure what to say , its clear that there is some issue , is the way of installing right?

[alk]

@nichky said in issues with netxms:

have you spotted anything?

Sorry, I can’t help you any further.

Your log literally says that connection with PostgreSQL server can’t be established on localhost, port 5432 (default).

[nichky]

how about this log?

[nichky]

first log one was with database type: PostgreSQL -> CORE doest work at all

second log one is :SQLite -> CORE works for some time

[alk]

2025.08.05 21:08:49.200 *E* [db.lock            ] Database is already locked by another NetXMS server instance (IP address: 10.100.99.34, machine info: ON-NIKOLA Windows 8 Build 9200)

Another instance of netxmsd is running. Kill all of them, the run "nxdbmgr unlock", then "nxdbmgr check".

Appendix — NetXMS Administrator Guide (7.0.0)

(netxms.org)

[nichky]

noted, i will be doing that.

fyi: 10.100.99.34 is VPN- ip.
While netxms is running i'm doing VPN (work).
Would be a problem?

[nichky]

also i don't understand this part:
Windows 8 Build 920 - My laptop is Win 11

[nichky]

Alex - we got some improvement

this is what i was getting,  and i had to reinstalled, in order to make it works:

"netxms the net cms core service on local computer started and then stopped.Some service stoped automaticly if they are not in use by other services or programs"

as per your advice  "nxdbmgr unlock", then "nxdbmgr check" fixed

see here pls

it seems like the VPN cost the issues.
i will be not doing VPN just for make sure that this costed the issues

[nichky]

Alex - i had some of CORE crashs today, what can u get from this log?

[nichky]

i'm really confused.
It looks like that port 5432 makes a lot of drama.
I did check that is PostgreSQL.
The interesting part is i dont have it installed on my laptop (both)

[nichky]

that why i asked Alex check if i'm installing NetXMS properly, also i noted if i chouse  PostgreSQL the CORE doeset run at all.

[nichky]

do u have anythign to add?

[nichky]

probably nothing you can add.
Normal if i have issues with the basic install to ask for help.
Im  not only one having issues with that.
I did what u asked me to do.
Still having an issue (better then how it was)

[alk]

Yes, nothing I can add, tbh.

I’ve provided you with all the information and keywords, next step it only install it remotely for you.

[nichky]

do we have that option , greate. Whenever you're ready - Thanks