Helpdesk Ref on Alarm
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Currently it only writable by jira or redmine drivers, so only by developing a new driver.
But in overall it would be good to allow setting it from nxsl (because integration now can be done just with nxsl and web services). I've created ticket for that: https://track.radensolutions.com/issue/NX-2843
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With your input, this post could be even better 💗
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