DCI Parameter Unavailable

[Imad]

hello,

i downloaded NetXMS on my laptop and try to add new DCI, but when i select parameter i didnt find any available parameter that have NetXMS as Origin. (while i download the same components on another machine and i was able to add all the default parameter like System.Memory.Physical.Total or System.Platform ... )

any help ?

[lindeamon]

did you install the agent ?
if so, did the server discovered the node and the agent ?
if so, did you refreshed the console ?
did you configured the agent ?
did you check that the agent is running
try copying the agent configuration from the working node to the failed one and restart th agent.
maybe closing and opening the console will help.

[Imad]

did you install the agent ?
-> yes
if so, did the server discovered the node and the agent ?
->the node status poll shows that the node is connected
if so, did you refreshed the console ?
-> yes
did you configured the agent ?
-> the node configuration poll shows the node name is OK
did you check that the agent is running
-> yes
try copying the agent configuration from the working node to the failed one and restart th agent.
maybe closing and opening the console will help.
-> done ...
and i still facing the same issue !!

[lindeamon]

when you right click the node and choose "Tools" and then "Info" and then "Agent" and then "Supported parameters" what do you get ?
when you select the node, does it show "isAgent" on the capabilities ?