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  3. Error: Agent not supported SNMP monitoring

Error: Agent not supported SNMP monitoring

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  • C
    C
    cliff718
    wrote on last edited by
    #1

    Hello Guys,
    Im having trouble configuring Netxms to poll CPU from a netwotk device. I have compiled the device MIB file, restarted the console.

    When I select new DCI -> Select Origin SNMP agent -> Enter my SNMP OID (.1.3.6.1.4.1.14685.1.3) to search for the CPU - > select this and set interval. After a few minutes I get Agent Not supported!!!

    Please help

    Thanks,
    Cliff

    1 Reply Last reply
    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hello!

      Most likely you have entered OID incorrectly, or your device really does not support it. Could you please post some screenshots?

      Best regards,
      Victor

      1 Reply Last reply
      0
      • S
        S
        shine19890113
        wrote on last edited by
        #3

         😠  unfortunately I got the similar problem. Heres my screenshots


        1.jpg

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        • S
          S
          shine19890113
          wrote on last edited by
          #4

          Some items can be detected, but some can't. My OS is WIN7.


          未命名1.jpg

          未命名.jpg

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          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            Looks like you don't provide correct instance numbers. I suggest to open MIB Explorer, go to element of interest, and do walk on it. Than copy correct OIDs from result window.

            Best regards,
            Victor

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            0
            • S
              S
              shine19890113
              wrote on last edited by
              #6

              @victor said in Error: Agent not supported SNMP monitoring:

              Looks like you don't provide correct instance numbers. I suggest to open MIB Explorer, go to element of interest, and do walk on it. Than copy correct OIDs from result window.

              Best regards,
              Victor

              Thanks very much! But sadly, I didn't put the number manually. I just got them from the MIB tree and it doesn't work.  😢

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              • V
                V
                Victor Kirhenshtein
                wrote on last edited by
                #7

                That's strange. Can you show me results of SNMP walk for your device? For .1.3.6.1.4.1.14685.1.3 for example?

                Best regards,
                Victor

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