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  3. Issue with Subnet discovery

Issue with Subnet discovery

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  • T
    T
    tolat
    wrote on last edited by
    #1

    I hope someone here will have solution for me.

    I installed Netxms on a server on a different subnet from my work station's subnet

    Netxms was able to auto discover all the nodes with its own subnet/ip range but could not discover any workstation, even if I add them manually, they are still registered to be offline.
    The Netxms server is on the same domain with the workstations. I have added the ip rand and subnets under Network discovery config.
    Any clue please?

    Thanks

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    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      How these subnets are connected to each other? Can it be that there is firewall in between which blocks connections between NetXMS server and workstation subnet?

      Best regards,
      Victor

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      • T
        T
        tolat
        wrote on last edited by
        #3

        Thanks Victor, There is no firewall between the server and workstations.

        The workstations are not in the same subnet with the Netxms server.  (Netxms - 172.16.10.0 while workstations are on 192.168.10.0 subnet) like i said before they are in the same domain.

        I have added one workstation manually but its see it as 'Node Down'.

        What do you think?

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        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          Please run status and configuration polls manually on this workstation (by right clicking it and selecting Poll -> Status and Poll -> Configuration) and post poller output.

          Best regards,
          Victor

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