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  3. Difference between Acknowledge and Sticky Acknowledge

Difference between Acknowledge and Sticky Acknowledge

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  • L
    L
    Lukas
    wrote on last edited by
    #1

    Hello,

    Please, can someone explain difference between "Acknowledged" and "Sticky Acknowledged" alarm states? What is "Sticky Acknowledge" action good for?

    Thanks & Regards,
    Lukas

    1 Reply Last reply
    0
    • N
      N
      nOT
      wrote on last edited by
      #2

      I believe, "Sticky Acknowledged" won't be reset if the alarm reappears.

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      0
      • V
        V
        Victor Kirhenshtein
        wrote on last edited by
        #3

        Normally, when alarm's repeat count increases (because new event was matched to existing alarm by alarm's key), alarm's state reset to "outstanding". To prevent this, you can use "sticky acknowledge". In that state, alarm will remain acknowledged event after new matching events.
        This can be useful when you know that there will be new matching events, but it will not change the situation. For example, if you have network device which will send new SNMP trap every minute until problem solved, sticky acknowledge will help to eliminate unnecessary outstanding alarms.

        Best regards,
        Victor

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        • L
          L
          Lukas
          wrote on last edited by
          #4

          Thank you for the reply, this looks as a very useful feature.

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