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  3. Data directory "C:#5CNetXMS#5Cvar" does not exist or is inaccessible

Data directory "C:#5CNetXMS#5Cvar" does not exist or is inaccessible

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  • P
    P
    pcmaster
    wrote on last edited by
    #1

    Hi, Viktor!

    I'm try to install new 1.2.5 x64 version on Windows Server 2003 Standard x64 Rus (PostgreSQL 9.2.2-1 as database).
    All installed OK, but service "NetXMS Core" failed to start with error message:

    Тип события: Ошибка
    Источник события: NetXMSCore
    Категория события: Отсутствует
    Код события: 56
    Дата: 10.01.2013
    Время: 16:37:28
    Пользователь: Н/Д
    Компьютер: NETXMSVMW
    Описание:
    Data directory "C:#5CNetXMS#5Cvar" does not exist or is inaccessible

    On the same system previous 1.2.4 version installed and started successfuly.

    ---
    WBR, Vladimir.

    1 Reply Last reply
    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi!

      Try to run command

      nxdbmgr set DataDirectory C:\NetXMS\var
      

      from command line in C:\NetXMS\bin. It's a bug in server configurator.

      Best regards,
      Victor

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      0
      • P
        P
        pcmaster
        wrote on last edited by
        #3

        I tried:

        C:\NetXMS\bin>nxdbmgr set DataDirectory C:\NetXMS\var
        NetXMS Database Manager Version 1.2.5

        C:\NetXMS\bin>

        Result the same...  😞

        At the same moment checking of a database takes place without mistakes:

        C:\NetXMS\bin>nxdbmgr.exe check
        NetXMS Database Manager Version 1.2.5

        Checking database (excluding collected data):
        * Checking zone objects...                                            [PASSED]
        * Checking node objects...                                            [PASSED]
        * Checking interface objects...                                      [PASSED]
        * Checking network service objects...                                [PASSED]
        * Checking cluster objects...                                        [PASSED]
        * Checking template to node mapping...                                [PASSED]
        * Checking object properties...                                      [PASSED]
        * Checking event processing policy...                                [PASSED]
        Database doesn't contain any errors
        Database check completed

        C:\NetXMS\bin>

        ---
        WBR, Vladimir.

        1 Reply Last reply
        0
        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          Yes, nxdbmgr set broken as well 😞

          Try to add line

          DataDirectory = C:\NetXMS\var

          to netxmsd.conf.

          I'll also put fixed installer on web site later today.

          Best regards,
          Victor

          1 Reply Last reply
          0
          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            I replace WIndows installers on web site with updated version (file names was not changed). Try to uninstall existing version, clear/drop database, and install updated version.

            Best regards,
            Victor

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            • P
              P
              pcmaster
              wrote on last edited by
              #6

              I checked adding line "DataDirectory = C:\NetXMS\var" to file "netxmsd.conf" on installed version and installing new version Windows installers on clear system.
              Both methods are worked.
              Thank's!
              ---
              WBR, Vladimir.

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