Close Warning and Error Alert with one notification

[Rukicc]

Hi,

I have two alerts one with Warning(resource in minimal level) and another with Error(resource is at 0 level).
If alert is resolved from warning then I receive one notification message, but if alert is resolved from Error then I get 2 notifications with small delay.

How to configure and what to get only one notification in both situations?

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Rukicc

[victor]

Hi!

Can you send me a screenshot of DCI configuration (thresholds page) and event processing policy rules for threshold activation and deactivation events?

Best regards,
Victor

[Rukicc]

Hi,

Attached images

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Rukicc

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[victor]

Hi!

You must remove "always process all thresholds" option from thresholds and put "== 0" threshold first. Then you should get only one deactivation event. See this: http://wiki.netxms.org/wiki/UM:Data_Collection#Threshold_Processing for description why threshold order is important.

Best regards,
Victor

[Rukicc]

The same situation....

In scenario 1. I have possible values:

500 - OK
330 - Warning
165 - Major
0 - Critical

In scenario 2. I have possible values:
2500 - ok
250 - Major
0 - Critical

In scenario 3. I have possible values:

500 - OK
50 - Major
0 - Critical

How to get in notification message max value. In message i need to know max possible value (2500 or 500) for this device. I can get treshold value, but not max value.