Generating Service Alerts
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Threshold is setup to generate an alert when the service state is not zero.
DCI is schedule to run once per day at 4pm.
Each time it runs and the value tests as "zero" we would like to get the event fired and an email generated. It seems that it works but not sure why it seems that if the situation is not resolved or occurs again the system does not generate the true alarm again?
Does this have to do with the "Repeat Event" and where do I change the "Use default settings" on this to always re-fire the event/email whenever the threshold condition is true even if it is true a number of times in a row.
Thanks
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Hi!
By default, new event is fired only once, when threshold's condition comes from false to true. If you wish to fire event on each check, you should turn on "repeat event" and set repeat interval less or equal to polling interval.
Best regards,
Victor -
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Yes, or any value less than that - you can set it to 1 second for example. On each DCI poll if repeat event is set, server checks if time passed from previous event is longer than given interval, and if yes, generates new event. So, setting this to any value less than poll interval will cause new event to be generated at each poll.
Best regards,
Victor
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