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NetXMS Forum

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  3. how to start service netxmsd Error:Unable to login (Communication failure)

how to start service netxmsd Error:Unable to login (Communication failure)

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    bananabank
    wrote on last edited by
    #1

    i use command

    /usr/local/bin/netxmsd -d > then no any reply message on my command prompt

    then i go to browser localhost:8080 and logon with usr:admin , pwd:netxms

    i got error

    Unable to login (Communication failure)

    how can i start service netxmsd

    thanks for any support

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      bananabank
      wrote on last edited by
      #2

      when i call netxmsd directly (not netxmsd -d i got error like this)

      [21-Dec-2011 11:32:21] SQL query failed (Query = "SELECT var_value FROM metadata WHERE var_name='SchemaVersion'"): Table 'netxms.metadata' doesn't exist
      [21-Dec-2011 11:32:21] SQL query failed (Query = "SELECT var_value FROM config WHERE var_name='DBFormatVersion'"): Table 'netxms.config' doesn't exist
      [21-Dec-2011 11:32:21] Your database has format version -1, but server is compiled for version 105

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        bananabank
        wrote on last edited by
        #3

        i use command "nxdbmgr check"

        here my result

        NetXMS Database Manager Version 1.0.13

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          testos
          wrote on last edited by
          #4

          You must create netxms database and user with access rights, modify server configuration file (default is /etc/netxmsd.conf), start netxms server and finally look into log file (/var/log/netxmsd for example) for possible errors.

          You can find information in addition about this issue in NetXMS Installation Guide pages 7 and 8: https://www.netxms.org/documentation/netxms_install_guide.pdf

          Best regards.

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            bananabank
            wrote on last edited by
            #5

            this is my log /var/log/netxmsd

            [21-Dec-2011 11:32:21] SQL query failed (Query = "SELECT var_value FROM metadata WHERE var_name='SchemaVersion'"): Table 'netxms.metadata' doesn't exist
            [21-Dec-2011 11:32:21] SQL query failed (Query = "SELECT var_value FROM config WHERE var_name='DBFormatVersion'"): Table 'netxms.config' doesn't exist
            [21-Dec-2011 11:32:21] Your database has format version -1, but server is compiled for version 105

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              bananabank
              wrote on last edited by
              #6

              i do  follow installation manual page 7-8 already

              but it's not work

              my OS is linux mint

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                testos
                wrote on last edited by
                #7

                [21-Dec-2011 11:32:21] Your database has format version -1, but server is compiled for version 105

                Seems like netxms database had not been upgraded.

                Stop NetXMS server and try to check / upgrade database:
                $ nxdbmgr -f check
                $ nxdbmgr upgrade

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                  Victor Kirhenshtein
                  wrote on last edited by
                  #8

                  Looks like database was not initialized correctly. Try to initialize it by running

                  nxdbmgr init /usr/local/share/netxms/sql/dbinit_<your_sql_engine>.sql

                  Best regards,
                  Victor

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                    bananabank
                    wrote on last edited by
                    #9

                    thank you for your any reply ^_^

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                      bananabank
                      wrote on last edited by
                      #10

                      Thank you Mr.Victor it's work solution.

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