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NetXMS Forum

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not connecting

Scheduled Pinned Locked Moved Support
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  • A
    A
    andi
    wrote on last edited by
    #1

    why?


    crash2.jpg

    crash.jpg

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    • L
      L
      lindeamon
      wrote on last edited by
      #2

      few options:

      1. firewall
      2. network connectivity
      3. server is not running

      follow this steps:

      1. ping the server
      2. check for firewall existance
      3. depending on your os:
            1. windows - check that "NetXMS Core" service is running
            2. linux - run "ps -ef | grep netxmsd" and see if the server is running
      4. check the the version of the server matches the version of the client.

      *** after an upgrade there is a chance that the server will not run since the DB has to be upgraded.

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