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NetXMS Forum

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  3. Problems Configuring DCI

Problems Configuring DCI

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  • L
    L
    lelecog
    wrote on last edited by
    #1

    I´m trying to configure a DCI, in the SNMP mode. I can get the MIB ok, but when I cliclk in the "GET" button I receive a error message:  Cannot get parameter: Communication Failure.

    I already made all snmp configurations in the server that´s running NETXMS and in the other server that I´m trying to get the dci´s.

    I dont know what to do anymore.

    Thank´s...

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hello!

      Looks like server you trying to get DCI from is not responding to SNMP queries from NetXMS server. Check the following:

      1. In the properties of a taget server object, go to "Cappabilities" tab and check that isSNMP attribute is "TRUE";
      2. Check that community string and SNMP version set correctly;
      3. Check that there are no firewall between NetXMS server and target server that blocks SNMP traffic;
      4. Run configuration poll (right-click on object, then select Poll -> Configuration) and see for any SNMP-related messages.

      Best regards,
      Victor

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