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  3. error executing action on agent: Access denied

error executing action on agent: Access denied

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  • P
    P
    pham duy
    wrote on last edited by
    #1

    hi all
    i have problem with "Action" on netxms;

    i set a threshold on a dci i want to monitor to make a event
    define action on "Action" panel
        name: test
        remote: "ip remote host"
        action:test
        type: Executive action on remote agent

    add to nxagentd.conf on remote host the line
        Actione = test:/bin/touch /tmp/test

    create a rule on "Event Process Policy" for that action and event
    when i make event happen seem to be Action not happen
    on netmxs console i brower to that node and right click choose Tool -> test "it's name the Action i created" and it display error box "Error executing action on agent: Access denied"
    please help me to fix it

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi!

      Ensure that IP address of your management server is listed in remote agent's config as MasterServer or ControlServer. For manual action execution, user performing this action must have "Control" rights to node object.

      Best regards,
      Victor

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