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  3. Out of memory NetXMS v1.2.5

Out of memory NetXMS v1.2.5

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  • M
    M
    millerpaint
    wrote on last edited by
    #1

    Greetings,

    NetXMS has been crashing with an out of memory condition on our CentOS server:

    CentOS 6.3
    Out of memory: Kill process 1852 (netxmsd) score 934 or sacrifice child
    Killed process 1852, UID 0, (netxmsd) total-vm:8698304kB, anon-rss:3652072kB, file-rss:424kB

    This virtual CentOS server has 4GB of RAM currently allocated - and we have 50 subnets, maybe 20 nodes on average per subnet.  NetXMS and MySQL db are the only things running on it.  4GB should be enough RAM I would think?

    -Kevin C.

    1 Reply Last reply
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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi!

      Looks like memory leak in NetXMS server. Is it possible to you to run it under valgrind and send me the log? Correct command will be

      valgrind --leak-check=full --undef-value-errors=no --log-file=netxmsd-valgrind.log netxmsd -D3

      This will run netxmsd under valgrind in foreground. Let it run for few hours, then shutdown by entering "down" in server's console, and send me netxmsd-valgrind.log.

      Best regards,
      Victor

      1 Reply Last reply
      0
      • M
        M
        millerpaint
        wrote on last edited by
        #3

        OK, will do, and then I will post the log when finished.

        -Kevin C.

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        • M
          M
          millerpaint
          wrote on last edited by
          #4

          When I run this under valgrind, it seems to hang on "Loading nodes....." on the Linux console, and I am unable to launch the NetXMS GUI (connection refused).

          Is this expected behavior at this point?

          -Kevin C.

          1 Reply Last reply
          0
          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            Normally it should not be like this. Sometimes valgrind slows down application significantly - if you have lot of nodes, initialization could take time. Try to wait for 5-10 minutes.

            Best regards,
            Victor

            1 Reply Last reply
            0
            • M
              M
              millerpaint
              wrote on last edited by
              #6

              OK, it did move beyond that point after some time.  I have attached the log as requested.

              -Kevin C.


              netxmsd-valgrind.log

              1 Reply Last reply
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              • V
                V
                Victor Kirhenshtein
                wrote on last edited by
                #7

                Great. Now let it run for some time (watch that memory used by netxmsd grows, so memory leak is catch), then stop the server and send me the log again. Valgrind will record lost memory blocks only after process termination.

                Best regards,
                Victor

                1 Reply Last reply
                0
                • M
                  M
                  millerpaint
                  wrote on last edited by
                  #8

                  OK, the process terminated, and I have attached the latest log file.

                  -Kevin C.


                  netxmsd-valgrind.log

                  1 Reply Last reply
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                  • V
                    V
                    Victor Kirhenshtein
                    wrote on last edited by
                    #9

                    Do you shutdown it, or it just crashed because of no memory? Because log is the same. Don't wait for the crash - you have to run it for some time and shutdown correctly - otherwise valgrind will not be able to analyze address space of the process and find memory leaks.

                    Best regards,
                    Victor

                    1 Reply Last reply
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                    • M
                      M
                      millerpaint
                      wrote on last edited by
                      #10

                      Yes, it crashed.  I have started it once again, and will shut it down manually before it runs out of memory.

                      -Kevin C.

                      1 Reply Last reply
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                      • M
                        M
                        millerpaint
                        wrote on last edited by
                        #11

                        It crashed again, within 25 minutes and before I had a chance to stop it  😞

                        I will start it again, and stop it after 15 minutes.

                        -Kevin C.

                        1 Reply Last reply
                        0
                        • M
                          M
                          millerpaint
                          wrote on last edited by
                          #12

                          OK, I stopped it after running for ~ 7 minutes - it was crashing in 10 minutes.  The log file is attached

                          -Kevin C.


                          netxmsd-valgrind.log

                          1 Reply Last reply
                          0
                          • T
                            T
                            testos
                            wrote on last edited by
                            #13

                            What version of MySQL are you using?
                            Check if there is something strange in similar files:
                            /var/log/messages
                            /var/log/nxagentd
                            /var/log/netxmsd.log
                            /var/log/mysqld.log
                            etc.

                            1 Reply Last reply
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                            • M
                              M
                              millerpaint
                              wrote on last edited by
                              #14

                              The version of MySQL I am running is 5.1.61.

                              I'm not sure exactly what to look for in the log files.  There is some detailed information in messages:

                              =====================================================
                              Feb  5 10:02:58 netmgmt abrtd: Init complete, entering main loop
                              Feb  5 14:57:25 netmgmt kernel: mysqld invoked oom-killer: gfp_mask=0x201da, order=0, oom_adj=0, oom_score_adj=0
                              Feb  5 14:57:25 netmgmt kernel: mysqld cpuset=/ mems_allowed=0
                              Feb  5 14:57:25 netmgmt kernel: Pid: 1604, comm: mysqld Not tainted 2.6.32-279.9.1.el6.x86_64 #1
                              Feb  5 14:57:25 netmgmt kernel: Call Trace:
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff810c4c71>] ? cpuset_print_task_mems_allowed+0x91/0xb0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff811173e0>] ? dump_header+0x90/0x1b0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81214a0c>] ? security_real_capable_noaudit+0x3c/0x70
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81117862>] ? oom_kill_process+0x82/0x2a0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff811177a1>] ? select_bad_process+0xe1/0x120
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81117ca0>] ? out_of_memory+0x220/0x3c0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff811279be>] ? __alloc_pages_nodemask+0x89e/0x940
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8115c51a>] ? alloc_pages_current+0xaa/0x110
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff811147e7>] ? __page_cache_alloc+0x87/0x90
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8112a40b>] ? __do_page_cache_readahead+0xdb/0x210
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8112a561>] ? ra_submit+0x21/0x30
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81115b13>] ? filemap_fault+0x4c3/0x500
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81136b6f>] ? __inc_zone_state+0x1f/0x70
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8113ef14>] ? __do_fault+0x54/0x510
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8113f4c7>] ? handle_pte_fault+0xf7/0xb50
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8100bc0e>] ? apic_timer_interrupt+0xe/0x20
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff811913fc>] ? core_sys_select+0x1ec/0x2c0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81140104>] ? handle_mm_fault+0x1e4/0x2b0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff810444c9>] ? __do_page_fault+0x139/0x480
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81278bec>] ? rb_erase+0x1bc/0x310
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81012bd9>] ? read_tsc+0x9/0x20
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8109cea9>] ? ktime_get_ts+0xa9/0xe0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8118fe58>] ? poll_select_copy_remaining+0xf8/0x150
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff810d6ad3>] ? audit_syscall_entry+0x63/0x2a0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff8150380e>] ? do_page_fault+0x3e/0xa0
                              Feb  5 14:57:25 netmgmt kernel: [<ffffffff81500bc5>] ? page_fault+0x25/0x30
                              Feb  5 14:57:25 netmgmt kernel: Mem-Info:
                              Feb  5 14:57:25 netmgmt kernel: Node 0 DMA per-cpu:
                              Feb  5 14:57:25 netmgmt kernel: CPU    0: hi:    0, btch:  1 usd:  0
                              Feb  5 14:57:25 netmgmt kernel: Node 0 DMA32 per-cpu:
                              Feb  5 14:57:25 netmgmt kernel: CPU    0: hi:  186, btch:  31 usd:  61
                              Feb  5 14:57:25 netmgmt kernel: Node 0 Normal per-cpu:
                              Feb  5 14:57:25 netmgmt kernel: CPU    0: hi:  186, btch:  31 usd:  74
                              Feb  5 14:57:25 netmgmt kernel: active_anon:671184 inactive_anon:251894 isolated_anon:0
                              Feb  5 14:57:25 netmgmt kernel: active_file:74 inactive_file:923 isolated_file:0
                              Feb  5 14:57:25 netmgmt kernel: unevictable:0 dirty:0 writeback:0 unstable:0
                              Feb  5 14:57:25 netmgmt kernel: free:21743 slab_reclaimable:2109 slab_unreclaimable:13036
                              Feb  5 14:57:25 netmgmt kernel: mapped:125 shmem:0 pagetables:4921 bounce:0
                              Feb  5 14:57:25 netmgmt kernel: Node 0 DMA free:15684kB min:248kB low:308kB high:372kB active_anon:0kB inactive_anon:0kB active_file:0kB inactive_file:0kB unevictable:0kB isolated(anon):0kB isolated(file):0kB present:15292kB mlocked:0kB dirty:0kB writeback:0kB mapped:0kB shmem:0kB slab_reclaimable:0kB slab_unreclaimable:0kB kernel_stack:0kB pagetables:0kB unstable:0kB bounce:0kB writeback_tmp:0kB pages_scanned:0 all_unreclaimable? yes
                              Feb  5 14:57:25 netmgmt kernel: lowmem_reserve[]: 0 3000 4010 4010
                              Feb  5 14:57:25 netmgmt kernel: Node 0 DMA32 free:54324kB min:50372kB low:62964kB high:75556kB active_anon:2236200kB inactive_anon:559016kB active_file:260kB inactive_file:3692kB unevictable:0kB isolated(anon):0kB isolated(file):0kB present:3072160kB mlocked:0kB dirty:0kB writeback:0kB mapped:492kB shmem:0kB slab_reclaimable:212kB slab_unreclaimable:260kB kernel_stack:0kB pagetables:6660kB unstable:0kB bounce:0kB writeback_tmp:0kB pages_scanned:401 all_unreclaimable? yes
                              Feb  5 14:57:25 netmgmt kernel: lowmem_reserve[]: 0 0 1010 1010
                              Feb  5 14:57:25 netmgmt kernel: Node 0 Normal free:16964kB min:16956kB low:21192kB high:25432kB active_anon:448536kB inactive_anon:448560kB active_file:36kB inactive_file:0kB unevictable:0kB isolated(anon):0kB isolated(file):0kB present:1034240kB mlocked:0kB dirty:0kB writeback:0kB mapped:8kB shmem:0kB slab_reclaimable:8224kB slab_unreclaimable:51884kB kernel_stack:3744kB pagetables:13024kB unstable:0kB bounce:0kB writeback_tmp:0kB pages_scanned:73 all_unreclaimable? yes
                              Feb  5 14:57:25 netmgmt kernel: lowmem_reserve[]: 0 0 0 0
                              Feb  5 14:57:25 netmgmt kernel: Node 0 DMA: 1*4kB 4*8kB 2*16kB 2*32kB 3*64kB 0*128kB 0*256kB 0*512kB 1*1024kB 1*2048kB 3*4096kB = 15684kB
                              Feb  5 14:57:25 netmgmt kernel: Node 0 DMA32: 123*4kB 123*8kB 35*16kB 12*32kB 5*64kB 1*128kB 3*256kB 3*512kB 36*1024kB 6*2048kB 0*4096kB = 54324kB
                              Feb  5 14:57:25 netmgmt kernel: Node 0 Normal: 433*4kB 227*8kB 105*16kB 45*32kB 25*64kB 10*128kB 7*256kB 1*512kB 3*1024kB 1*2048kB 0*4096kB = 16972kB
                              Feb  5 14:57:25 netmgmt kernel: 1745 total pagecache pages
                              Feb  5 14:57:25 netmgmt kernel: 733 pages in swap cache
                              Feb  5 14:57:25 netmgmt kernel: Swap cache stats: add 1035805, delete 1035072, find 1381/1742
                              Feb  5 14:57:25 netmgmt kernel: Free swap  = 0kB
                              Feb  5 14:57:25 netmgmt kernel: Total swap = 4128760kB
                              Feb  5 14:57:25 netmgmt kernel: 1048560 pages RAM
                              Feb  5 14:57:25 netmgmt kernel: 67324 pages reserved
                              Feb  5 14:57:25 netmgmt kernel: 267 pages shared
                              Feb  5 14:57:25 netmgmt kernel: 955440 pages non-shared
                              Feb  5 14:57:25 netmgmt kernel: [ pid ]  uid  tgid total_vm      rss cpu oom_adj oom_score_adj name
                              Feb  5 14:57:25 netmgmt kernel: [  498]    0  498    2795        0  0    -17        -1000 udevd
                              Feb  5 14:57:25 netmgmt kernel: [ 1111]    0  1111    6909      28  0    -17        -1000 auditd
                              Feb  5 14:57:25 netmgmt kernel: [ 1136]    0  1136    62271      44  0      0            0 rsyslogd
                              Feb  5 14:57:25 netmgmt kernel: [ 1178]    32  1178    4743      15  0      0            0 rpcbind
                              Feb  5 14:57:25 netmgmt kernel: [ 1196]    29  1196    5836        1  0      0            0 rpc.statd
                              Feb  5 14:57:25 netmgmt kernel: [ 1208]    0  1208    1143      10  0      0            0 mdadm
                              Feb  5 14:57:25 netmgmt kernel: [ 1234]    0  1234    6290        1  0      0            0 rpc.idmapd
                              Feb  5 14:57:25 netmgmt kernel: [ 1328]    81  1328    7944        1  0      0            0 dbus-daemon
                              Feb  5 14:57:25 netmgmt kernel: [ 1340]    0  1340    47289        1  0      0            0 cupsd
                              Feb  5 14:57:25 netmgmt kernel: [ 1365]    0  1365    1019        0  0      0            0 acpid
                              Feb  5 14:57:25 netmgmt kernel: [ 1374]    68  1374    6323      111  0      0            0 hald
                              Feb  5 14:57:25 netmgmt kernel: [ 1375]    0  1375    4526        1  0      0            0 hald-runner
                              Feb  5 14:57:25 netmgmt kernel: [ 1403]    0  1403    5055        1  0      0            0 hald-addon-inpu
                              Feb  5 14:57:25 netmgmt kernel: [ 1414]    68  1414    4451        1  0      0            0 hald-addon-acpi
                              Feb  5 14:57:25 netmgmt kernel: [ 1435]    0  1435    96427      31  0      0            0 automount
                              Feb  5 14:57:25 netmgmt kernel: [ 1451]    0  1451    1564        0  0      0            0 mcelog
                              Feb  5 14:57:25 netmgmt kernel: [ 1463]    0  1463    16018        0  0    -17        -1000 sshd
                              Feb  5 14:57:25 netmgmt kernel: [ 1471]    38  1471    7540      30  0      0            0 ntpd
                              Feb  5 14:57:25 netmgmt kernel: [ 1507]    0  1507    27050        1  0      0            0 mysqld_safe
                              Feb  5 14:57:25 netmgmt kernel: [ 1596]    27  1596  176877    2710  0      0            0 mysqld
                              Feb  5 14:57:25 netmgmt kernel: [ 1687]    0  1687    19669      22  0      0            0 master
                              Feb  5 14:57:25 netmgmt kernel: [ 1697]    89  1697    19732      22  0      0            0 qmgr
                              Feb  5 14:57:25 netmgmt kernel: [ 1711]    0  1711    27543        1  0      0            0 abrtd
                              Feb  5 14:57:25 netmgmt kernel: [ 1719]    0  1719    27016        1  0      0            0 abrt-dump-oops
                              Feb  5 14:57:25 netmgmt kernel: [ 1727]    0  1727    29301      23  0      0            0 crond
                              Feb  5 14:57:25 netmgmt kernel: [ 1738]    0  1738    5363        5  0      0            0 atd
                              Feb  5 14:57:25 netmgmt kernel: [ 1751]    0  1751    19274        1  0      0            0 login
                              Feb  5 14:57:25 netmgmt kernel: [ 1753]    0  1753    1015        1  0      0            0 mingetty
                              Feb  5 14:57:25 netmgmt kernel: [ 1756]    0  1756    1015        1  0      0            0 mingetty
                              Feb  5 14:57:25 netmgmt kernel: [ 1757]    0  1757    3091        0  0    -17        -1000 udevd
                              Feb  5 14:57:25 netmgmt kernel: [ 1759]    0  1759    1015        1  0      0            0 mingetty
                              Feb  5 14:57:25 netmgmt kernel: [ 1760]    0  1760    3091        0  0    -17        -1000 udevd
                              Feb  5 14:57:25 netmgmt kernel: [ 1762]    0  1762    1015        1  0      0            0 mingetty
                              Feb  5 14:57:25 netmgmt kernel: [ 1764]    0  1764    1015        1  0      0            0 mingetty
                              Feb  5 14:57:25 netmgmt kernel: [ 1771]    0  1771  143729        1  0      0            0 console-kit-dae
                              Feb  5 14:57:25 netmgmt kernel: [ 1837]    0  1837    27083        1  0      0            0 bash
                              Feb  5 14:57:25 netmgmt kernel: [ 1857]    0  1857    92804      612  0      0            0 nxagentd
                              Feb  5 14:57:25 netmgmt kernel: [ 1871]    0  1871  2179534  918835  0      0            0 netxmsd
                              Feb  5 14:57:25 netmgmt kernel: [ 4627]    89  4627    19689      16  0      0            0 pickup
                              Feb  5 14:57:25 netmgmt kernel: Out of memory: Kill process 1871 (netxmsd) score 937 or sacrifice child
                              Feb  5 14:57:25 netmgmt kernel: Killed process 1871, UID 0, (netxmsd) total-vm:8718136kB, anon-rss:3674960kB, file-rss:380kB

                              ==============================================

                              1 Reply Last reply
                              0
                              • M
                                M
                                millerpaint
                                wrote on last edited by
                                #15

                                Does anyone have any ideas on what may be causing this out of memory condition?

                                Any help would be greatly appreciated.

                                -Kevin C.

                                1 Reply Last reply
                                0
                                • V
                                  V
                                  Victor Kirhenshtein
                                  wrote on last edited by
                                  #16

                                  Hi!

                                  We are trying to find it. Can you describe what features you are using? Most important is to know about network discovery and scripts. Also, can it be that you have routers with very large routing tables (like full BGP table) monitored by NetXMS?

                                  Best regards,
                                  Victor

                                  1 Reply Last reply
                                  0
                                  • T
                                    T
                                    testos
                                    wrote on last edited by
                                    #17

                                    It seems like a hardware failure.
                                    Centos kernel is not supposed to panic under any circumstance.
                                    There's no "normal" circumstances beyond a hardware failure or kernel bug that should cause one.
                                    Try to run memtest86 or memtest86+ and performs a BIOS address test in physical machine.

                                    1 Reply Last reply
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                                    • A
                                      A
                                      Alex Kirhenshtein
                                      wrote on last edited by
                                      #18

                                      @testos said in Out of memory NetXMS v1.2.5:

                                      Centos kernel is not supposed to panic under any circumstance.

                                      That's pretty much standard trace issued by oomkiller.

                                      Kevin: try to use attached script to get proper valgrind output. Script idea is that it monitors RSS used by netxmsd, and if it's greater than 1Gb, script try to do graceful shutdown using nxadm – before netxmsd is killed by OOMKiller.
                                      You need to change NXADM variable in the script according to your installation prefix.
                                      Start script, then start netxmsd under valgrind.


                                      netxms_oom_shutdown

                                      1 Reply Last reply
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                                      • M
                                        M
                                        millerpaint
                                        wrote on last edited by
                                        #19

                                        Hi,

                                        Thanks for the feedback guys!

                                        Testos,  I do not believe this is hardware related, as this is a virtual server running on an IBM x3550 M4 (ESXi 5.0) along side 12 other productions VM's, and they are having no issues.

                                        Victor, discovery is limited to 50 subnets on our MPLS network, which is pretty much all that we have.  I do specify each subnet, I guess I could eliminate that list and just discover all subnets.  In the beginning, I started out adding 10 subnets at a time, I didn't want to risk overloading our network.

                                        After that, I am filtering the discovery results for a specific IP address range on each subnet (IP .1 thru .100).  I'm really not using much scripting yet, just changing the names of nodes to match SNMP host names, a couple of email alerts, and that's about it.  The routing tables should not be huge on any of the routers that NetXMS discovers.  That being said, our network provider may be doing things on their Cisco routers (which they own) that I am unaware of.

                                        Alex, I will edit and then run the attached script per your recommendation.

                                        -Kevin C.

                                        1 Reply Last reply
                                        0
                                        • M
                                          M
                                          millerpaint
                                          wrote on last edited by
                                          #20

                                          Hi,

                                          One thing seems strange, it crashes with out of memory right away running under valgrind.  If I run netxmsd normally, it can run for hours before crashing.

                                          -Kevin C.

                                          1 Reply Last reply
                                          0

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