netxms server "cannot connect to Service Manager"

[GoForIt]

Hi there,

I am new to netxms.

I successfully installed Netxms but am now running into trouble with configuring it. Attached is the screenshot with the message I got. Basically, I went through installing the DB, configuring the server but access to the "Service Manager" was denied for whatever reason.

I would appreciate your kind support.
Best regards

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[Jmp_3f8h]

Hi,

If current user is not an administrator installer should ask to run with elevated privileges, did it ask?

If user is not an administrator you can try to:

1. Force installer to run as administrator (right mouse button on program e chose "Run as administrator"
2. Temporary promote current user to belong to administrator group (ad then demote it after install/config is finished)
3. Disable (temporary) the UAC (User Access Control), from "Control Panel"|"User Accounts"|"User Accounts"|"Change User Account Control settings"|"Never notify"

Hope this help.

Best regards,
Marco

[GoForIt]

Thanks, Marco!

I solved the problem by running the application from the server console. There might be an issue with the wizard. The console worked fine.

Many thanks again.
Best regards,
GFI