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  3. NetXMS server crash 1.2.9

NetXMS server crash 1.2.9

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  • N
    N
    Nikk
    wrote on last edited by
    #1

    Hi,

    At first good news, out company decided to use NetXMS as our main NM, so I am looking forward to further collaboration.

    And the bad news, as I was messing around table DCI's, suddenly the server crashed and I'm not able to connect to server anymore.

    I'm using Windows server 2012 on VMware.

    From eventlog:
    The NetXMS Core service terminated unexpectedly.  It has done this 13 time(s).
    Faulting application name: netxmsd.exe, version: 0.0.0.0, time stamp: 0x5245b009
    Faulting module name: nxcore.dll, version: 0.0.0.0, time stamp: 0x5245b008
    Exception code: 0xc0000005
    Fault offset: 0x0000000000030c37
    Faulting process id: 0xa98
    Faulting application start time: 0x01cec3537ac005db
    Faulting application path: C:\NetXMS\bin\netxmsd.exe
    Faulting module path: C:\NetXMS\bin\nxcore.dll
    Report Id: c04027f8-2f46-11e3-93f9-00155d010211
    Faulting package full name:
    Faulting package-relative application ID:

    And I also sent the crush dump results to [email protected].

    Thanks in advance,
    Nikk

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    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi!

      Good news is good 🙂

      I've found possible reason for a crash. Are you using SNMP tables? I can build a patched binary for you so you will be able to test it.

      Best regards,
      Victor

      1 Reply Last reply
      0
      • N
        N
        Nikk
        wrote on last edited by
        #3

        Hi,

        Sorry for delayed response!

        Yes, I was using SNMP tables! It would be nice, thank you!

        Nikk

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        0
        • N
          N
          Nikk
          wrote on last edited by
          #4

          And so again server just stops working, but this time after trying to import configuration!
          Tried to import Availability template from https://www.netxms.org/forum/general-support/sharing-standard-templates-for-netxms/

          From server I get -  'Import Configuration' has encountered a problem. Cannot import configuration: Request timed out.
          But crushdump is empty.

          Nikk

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          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            Hi!

            Just checked on my test server - it can import this template. However, template is a bit broken. Please try attached one.

            Best regards,
            Victor


            Availability.xml

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            • N
              N
              Nikk
              wrote on last edited by
              #6

              Hi,

              Thank you, it worked fine 🙂

              Nikk

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