Mac OS X Management Console Installation Error

[saa85]

Hi,

For some reason i can not install management console on my mac (10.8.5).
Downloaded multiple times. Every time after installation I get an error that application is corrupted and should be moved to trash.
The previous version 1.2.8 runs fine, but can not connect to the server (which 1.2.9) - communication protocol error.

Is there anyone else experiencing similar problem?

Regards
Aram

[alk]

I just tried on my laptop (1.8.5 with all updates, including recent Java update) – it works fine.

I used this image: https://www.netxms.org/download/nxmc/nxmc-1.2.9.dmg
File size: 29178676 bytes.
SHA1 hash of the file is b77ac923f46a16994e318cf51bf67a2c2686b130 (to check, open Applications -> Utilities -> Terminal, type "openssl sha1 ", drag nxmc-1.2.9.dmg to Terminal and press "enter")

You getting this error while trying to mount dmg file, at "Verify" stage — or it's after you drag "NetXMS Console.app" to Applications?

Just to be sure, I repacked dmg file, please try this one: https://www.dropbox.com/s/9rd0e164d9e60rf/nxmc-1.2.9.dmg

[saa85]

Hi,

Thanks for quick reply.
Tried the dmg files from both links (they have different sha1 hash).
DMG package mounts ok. I can copy the app to application folder. After I run "NetXMS Console.app" I get @“NetXMS Console” is damaged and can’t be opened. You should move it to the Trash.@

[Anders]

I have the exact same symptom as saa85 on my Mac.

I have tried it on a 10.8.5 and today with 10.9. Same problem.

[Anders]

If you really need NetXMS Console version 1.2.9 a temporary solution could be to:

1. Download https://www.netxms.org/download/nxmc/nxmc-1.2.9-macosx-cocoa-x64.tar.gz and extract the tar-archive.
2. Open a Terminal and navigate to the extracted folder.
3. Make the "nxmc" program executable. chmod +x nxmc.app/Contents/MacOS/nxmc
4. It should now be possible to start the application.

[alk]

It seems to be related to Apple's Gatekeeper: http://support.apple.com/kb/ht5290

I'll try to replicate it on my systems

[MarkusW]

@alk said in Mac OS X Management Console Installation Error:

It seems to be related to Apple's Gatekeeper: http://support.apple.com/kb/ht5290

Indeed. I had the same problem. Turning off Gatekeeper did work. It's fine as a temporary work-around, but a real fix would be appreciated.

[saa85]

@anders said in Mac OS X Management Console Installation Error:

If you really need NetXMS Console version 1.2.9 a temporary solution could be to:

1. Download https://www.netxms.org/download/nxmc/nxmc-1.2.9-macosx-cocoa-x64.tar.gz and extract the tar-archive.
2. Open a Terminal and navigate to the extracted folder.
3. Make the "nxmc" program executable. chmod +x nxmc.app/Contents/MacOS/nxmc
4. It should now be possible to start the application.

Thanks. works now.

[alk]

Could you please try this version: https://www.dropbox.com/s/wmwq997zlny55nk/nxmc-1.2.10.dmg?
This build is signed with proper keys from Apple, so it should work properly with Gatekeeper enabled.
Please note: it's built from from latest sources and incompatible with 1.2.9, so don't overwrite your existing app.

[Anders]

@alk said in Mac OS X Management Console Installation Error:

Could you please try this version: https://www.dropbox.com/s/wmwq997zlny55nk/nxmc-1.2.10.dmg?
This build is signed with proper keys from Apple, so it should work properly with Gatekeeper enabled.
Please note: it's built from from latest sources and incompatible with 1.2.9, so don't overwrite your existing app.

I can confirm that this version starts without any issues when the setting for "Allow apps downloaded from" is set to: "Mac App store and identified developers" under Security & Privacy.