Server problems
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Hi,
I'm experiencing problems with two netxms servers.
Problem 1.
NetXMS running on VMware Windows server 2012.
Starting server takes about an 20-30min, first time it occured is when I raised the datacollector amount by 5! I lowered back to default amount but nothing, then I thought maybe it's because of SNMP tables or logwatch scripts which I added, but when removing all of that, anyway the same problem.
I just get - Error 1053: The service did not respond to the start or control request in a timely fashion.
and after a long time it starts. Nothing in logs but something i got in crashdump:NETXMSD CRASH DUMP
????????????EXCEPTION: C0000005 (Access violation) at 0000000000000000
NetXMS Version: 1.2.9
OS Version: Windows NT 6.2 Build 9200
Processor architecture: AMD64 (Intel EM64T)Call stack:
[libnxdb:00000000005F4A3C]: class String __cdecl DBPrepareString(struct db_handle_t * __ptr64,wchar_t const * __ptr64,int)
[nxcore:0000000180011E8C]: void __cdecl WriteAuditLog(wchar_t const * __ptr64,int,unsigned int,wchar_t const * __ptr64,unsigned int,wchar_t const * __ptr64,...)
[nxcore:000000018008D9BD]: private: void __cdecl ClientSession::readThread(void) __ptr64
[nxcore:000000018008C5F2]: private: static unsigned int __cdecl ClientSession::readThreadStarter(void * __ptr64)
[libnetxms:000000000020452F]: unsigned int __cdecl SEHThreadStarter(void * __ptr64)
[MSVCR80:000000005D0937D7]: _endthreadex
[MSVCR80:000000005D093894]: _endthreadex
[KERNEL32:000007FA941A1832]: BaseThreadInitThunk
[ntdll:000007FA9662D609]: RtlUserThreadStartProblem 2.
NetXMS running on Ubuntu server 12.04 x64.
I'm getting segmentation fault, strace:
Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xb48f5b40 (LWP 19381)]
0xb7d1cf66 in ?? () from /lib/i386-linux-gnu/libc.so.6
(gdb) bt
#0 0xb7d1cf66 in ?? () from /lib/i386-linux-gnu/libc.so.6
#1 0xb7effca0 in DCTable::processNewValue (this=0x80b4b70,
nTimeStamp=1383298291, value=0xb59199c0) at dctable.cpp:389
#2 0xb7f0292c in DataCollectionTarget::processNewDCValue (this=0x80cd218, dco=
0x80b4b70, currTime=1383298291, value=0xb59199c0) at dctarget.cpp:366
#3 0xb7eefbb7 in DataCollector (pArg=0x0) at datacoll.cpp:254
#4 0xb7e48d4c in start_thread () from /lib/i386-linux-gnu/libpthread.so.0
#5 0xb7d87bae in clone () from /lib/i386-linux-gnu/libc.so.6And in management console more than often i get Software caused connection abort: socket write error and then i must restart console to be able to do something again.
And, once I exported a template from server, and know, when I want to import it back, I get timed out, and timed out on everything. Here is trace:
======= Backtrace: =========
/lib/i386-linux-gnu/libc.so.6(+0x75ee2)[0xb742dee2]
/usr/local/lib/libnxcore.so.1(_Z14ValidateConfigP6ConfigjPci+0x628)[0xb76306b8]
/usr/local/lib/libnxcore.so.1(_ZN13ClientSession19importConfigurationEP11CSCPMessage+0x24e)[0xb76879ce]
/usr/local/lib/libnxcore.so.1(_ZN13ClientSession16processingThreadEv+0xd59)[0xb7692fb9]
/usr/local/lib/libnxcore.so.1(_ZN13ClientSession23processingThreadStarterEPv+0x1b)[0xb769387b]
/lib/i386-linux-gnu/libpthread.so.0(+0x6d4c)[0xb7568d4c]
/lib/i386-linux-gnu/libc.so.6(clone+0x5e)[0xb74a7bae]Program received signal SIGABRT, Aborted.
[Switching to Thread 0xadc89b40 (LWP 23803)]
0xb7fdd424 in __kernel_vsyscall ()
(gdb) bt
#0 0xb7fdd424 in __kernel_vsyscall ()
#1 0xb7cc61df in raise () from /lib/i386-linux-gnu/libc.so.6
#2 0xb7cc9825 in abort () from /lib/i386-linux-gnu/libc.so.6
#3 0xb7d0339a in ?? () from /lib/i386-linux-gnu/libc.so.6
#4 0xb7d0dee2 in ?? () from /lib/i386-linux-gnu/libc.so.6
#5 0xb7f106b8 in ~ConfigEntryList (this=<optimized out>,
__in_chrg=<optimized out>) at ../../../include/nxconfig.h:111
#6 ValidateTemplate (errorTextLen=1024, errorText=0xadc8897c "@",
root=<optimized out>, config=0xb560a428) at import.cpp:119
#7 ValidateConfig (config=0xb560a428, flags=0, errorText=0xadc8897c "@",
errorTextLen=1024) at import.cpp:209
#8 0xb7f679ce in ClientSession::importConfiguration (this=0xb6206f28,
pRequest=0xb530aff0) at session.cpp:8918
#9 0xb7f72fb9 in ClientSession::processingThread (this=0xb6206f28)
at session.cpp:1133
#10 0xb7f7387b in ClientSession::processingThreadStarter (pArg=0xb6206f28)
at session.cpp:203
#11 0xb7e48d4c in start_thread () from /lib/i386-linux-gnu/libpthread.so.0
#12 0xb7d87bae in clone () from /lib/i386-linux-gnu/libc.so.6Here is the template:
<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<formatVersion>3</formatVersion>
<description>Ethernet Statistics</description>
<events>
</events>
<templates>
<template id="1824">
<name>Ethernet Statistics</name>
<flags>0</flags>
<dataCollection>
<dctable id="213">
<name>.1.3.6.1.2.1.16.1.1.1.1</name>
<description>Ethernet Statistics</description>
<origin>2</origin>
<interval>60</interval>
<retention>30</retention>
<systemTag></systemTag>
<advancedSchedule>0</advancedSchedule>
<rawValueInOctetString>0</rawValueInOctetString>
<snmpPort>0</snmpPort>
<transformation></transformation>
<columns>
<column id="1">
<name>Index</name>
<displayName>Index</displayName>
<snmpOid>.1.3.6.1.2.1.16.1.1.1.1</snmpOid>
<flags>256</flags>
</column>
<column id="2">
<name>Broadcast Packets</name>
<displayName>Broadcast Packets</displayName>
<snmpOid>.1.3.6.1.2.1.16.1.1.1.6</snmpOid>
<flags>33</flags>
</column>
<column id="3">
<name>Multicast Packets</name>
<displayName>Multicast Packets</displayName>
<snmpOid>.1.3.6.1.2.1.16.1.1.1.7</snmpOid>
<flags>1</flags>
</column>
<column id="4">
<name>Packets</name>
<displayName>Packets</displayName>
<snmpOid>.1.3.6.1.2.1.16.1.1.1.5</snmpOid>
<flags>1</flags>
</column>
<column id="5">
<name>Collisions</name>
<displayName>Collisions</displayName>
<snmpOid>.1.3.6.1.2.1.16.1.1.1.13</snmpOid>
<flags>0</flags>
</column>
<column id="6">
<name>CRC Align Errors</name>
<displayName>CRC Align Errors</displayName>
<snmpOid>.1.3.6.1.2.1.16.1.1.1.8</snmpOid>
<flags>0</flags>
</column>
<column id="7">
<name>Drop Events</name>
<displayName>Drop Events</displayName>
<snmpOid>.1.3.6.1.2.1.16.1.1.1.3</snmpOid>
<flags>0</flags>
</column>
</columns>
<thresholds>
</thresholds>
<perfTabSettings></perfTabSettings>
</dctable>
</dataCollection>
</template>
</templates>
<traps>
</traps>
</configuration>
Is the template wrong, or is there something else?Thanks in advance,
Nikk -
Hi!
Problem #2 seems to be the same as in https://www.netxms.org/forum/general-support/segfault-2648. You can try to apply suggested patch and recompile if you was building from sources. I'll take a look at other two problems.
I plan to release 1.2.10 somewhere next week, so hopefully all those crashes will be fixed.
Best regards,
Victor -
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Hi,
I tried this:@victor said in Server problems:
Problem #2 seems to be the same as in https://www.netxms.org/forum/general-support/segfault-2648. You can try to apply suggested patch and recompile if you was building from sources.
and it worked, thanks
Nikk
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Template import fixed in current trunk and will be released in 1.2.10
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I solved problem #1 by cahnging the startup path of the service.
The service NetXMSAgentdW32 will start the follow.
"C:\NetXMS\bin\nxagentd.exe" -d -c "C:\NetXMS\etc\nxagentd.conf" -n "NetXMSAgentdW32" -e "NetXMS Win32 Agent" -D -1 -M "192.168.0.41"
The Debug level is set to -D -1. this has to be -D 1.
Edit the service to start this
"C:\NetXMS\bin\nxagentd.exe" -d -c "C:\NetXMS\etc\nxagentd.conf" -n "NetXMSAgentdW32" -e "NetXMS Win32 Agent" -D 1 -M "192.168.0.41"Run regedt32.exe then navigate to the key for the service found in;
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
and edit the Reg_Expand_Sz string named 'ImagePath' -
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