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NetXMS Forum

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  3. Cannot start service NetXMS Agent

Cannot start service NetXMS Agent

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  • S
    S
    serewynek
    wrote on last edited by
    #1

    Hello,

    I have installed NetXMS agent 1.2.10 on Windows 2008 R2 but cannot start service. I have Error 1053. On nxagented -D 9 is OK. Could you help me?

    Regards,
    Serewyn

    1 Reply Last reply
    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi!

      There was a bug in the installer which sets command line for service in the registry incorrectly. I've uploaded corrected version of the installer to the website. File name is the same, but agent should show build number 7856 in version information.

      Best regards,
      Victor

      1 Reply Last reply
      0
      • S
        S
        serewynek
        wrote on last edited by
        #3

        Hello,

        It works great now. Thank you for quick help.

        I checked netXMS and I replaced zenoss.

        Thank you.

        1 Reply Last reply
        0
        • S
          S
          Svlel
          wrote on last edited by
          #4

          Good afternoon.
          Same situation. Reinstallation didn't help.
          Windows server 2008 R2. The distribution kit is taken from here:

          https://www.netxms.org/download/
          AGENT PACKAGES
          Windows (x64) nxagent-1.2.10-x64.exe nxagent-1.2.10-x64.npi MD5, GPG
          Ā šŸ˜ž

          1 Reply Last reply
          0
          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #5

            Check that you have correct agent version. Run nxagentd.exe -v, you should get this:

            NetXMS Core Agent Version 1.2.10 Build 7856

            If build number is different, then you have to download correct version from web site. Also, maybe you'll need to do uninstall and then install from correct package.

            Best regards,
            Victor

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            0
            • S
              S
              Svlel
              wrote on last edited by
              #6

              The version shows 7854...
              I downloaded from here:

              Link Preview Image
              Page not found — NetXMS

              The page you were looking for does not exist.

              favicon

              NetXMS (www.netxms.org)

              Removal and repeated installation didn't yield result.

              1 Reply Last reply
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              • V
                V
                Victor Kirhenshtein
                wrote on last edited by
                #7

                File is correct. Check that you really download updated version: MD5 sum should be 72c21f88b19b74e5524b98ec8716828f. Maybe you are using proxy and got cached version for some reason?

                Best regards,
                Victor

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                0
                • S
                  S
                  Svlel
                  wrote on last edited by
                  #8

                  I thank.Ā  You were right, absolutely forgot about a caching on a proxy.
                  Everything works.

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