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  3. Native Agent not responding

Native Agent not responding

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  • B
    B
    Borgso
    wrote on last edited by
    #1

    We have had Native agent running on few devices that we later decided to only run ICMP ping polls for status.

    In Polling options "Disable usage of NetXMS agent for polls" is checked, but we still get "Native agent not responding" even after a reboot of netxms server, upgrade and months after the change.

    Do i missunderstand this option or is this a bug?

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    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      try to run manual configuration poll on these nodes. It should clear agent presence flag.

      Best regards,
      Victor

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      • B
        B
        Borgso
        wrote on last edited by
        #3

        Thank you!
        Must have forgot to force it 😛

        2014-10-12 22:21:47 netxms-autopass Normal SYS_TEMPLATE_AUTOREMOVE Template Generic_agent automatically removed from node NODENAME

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