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  3. Cannot open agent config: Communication failure. Windows. Version 1.2.8

Cannot open agent config: Communication failure. Windows. Version 1.2.8

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  • P
    P
    PeterS
    wrote on last edited by
    #1

    Greetings,

    I am able to Poll, get the Agent List, etc. on one of our servers. But when I try to Edit agent's configuration file, I get the following error:
        Cannot open agent config: Communication failure

    There are no other details given in the "Problem Occurred" dialog box.

    I am able to Edit the agent configuration files on other servers.

    Any suggestions as to what the problem might be?

    Thanks!

    1 Reply Last reply
    0
    • Z
      Z
      Tatjana Dubrovica
      wrote on last edited by
      #2

      Can you please check server and agent logs at the time when error occurs.

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      • A
        A
        Alex Kirhenshtein
        wrote on last edited by
        #3

        Check that server's ip is in MasterServers in agent config.

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