Cannot place Objects on an imported image...

[mandoerik]

Hi!

I'm trying to place network objects on an imported background image (map, jpeg, I have also tried a transparent png). I have turned off grid, and snap to grid but the objects "flies" down to the bottom of the page and when I drag and hover it over the image to place it, it disappears, when I drop it it doesn't end up where I want it, I have to zoom out and I then find it at the bottom of the page or somewhere outside the image.
Am I using wrong format of the imported image?
I was then thinking that I could use Map Background/Geographic map and as my NetXMS is not connected to the internet I tried to figure out how to use offline maps, but I couldn't figure that out, is that even possible?

[victor]

Hi,

are you using desktop or web client?
As for geo maps, you can setup local tile server (https://switch2osm.org/serving-tiles/manually-building-a-tile-server-12-04/) and chenge server configuration parameter TileServerURL to point to your local tile server.

Best regards,
Victor

[mandoerik]

Hi Victor!

Sorry for my late reply....
I've tried both the desktop (NetXMS Console) and the web-client, same problem. Thank you so much for the information on the tile server solution

[mandoerik]

Hi Victor!

I'm up and running with my tile-server but I can't seem to get it to work with the NetXMS. I can go to my tile-servers webpage with an html link and zoom in and out, but how is the connection supposed to look like in the section TileServerURL?

Best,

/Erik

[victor]

Hi,

tile server URL should provide tiles at <url>/zoom/x/y.png.

For example, top level tile (zoom 0) at Open Street maps available at http://tile.openstreetmap.org/0/0/0.png so default value for tile server is http://tile.openstreetmap.org

Best regards,
Victor

[mandoerik]

Ok, then it seems that I've done right but I get an error message saying...
"An internal error occurred during:"Download Map Tiles".
Requested array size exceeds: VM limit"

I run NetXMS on a windows 2008 and the tile-server on a Ubuntu 14.04.1

Thanks for helping out

[victor]

Hi,

that means client application (or application server in case of web UI) problem. Try to increase value of -Xmx option for JVM (for desktop applicaton it is in nxmc.ini).

Best regards,
Victor

[mandoerik]

Yes! Thank you so much for your help Victor, it works 
The only thing is that I sometimes have to rescale the explorer window for the map background to show. Tried Firefox but the behaviour is the same.

You're the boss!

/Erik