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NetXMS Forum

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  3. Upgrade 2.0.1->2.0.3 web gui crash

Upgrade 2.0.1->2.0.3 web gui crash

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  • N
    N
    norg
    wrote on last edited by
    #1

    Hi after upgrade everything is ok except web gui
    Deploying war file no problem
    login screen to netxms no problem
    after loging in http status 500
    Thanks for directing me the right way

    type Exception report
    
    message Servlet execution threw an exception
    
    description The server encountered an internal error that prevented it from fulfilling this request.
    
    exception
    
    javax.servlet.ServletException: Servlet execution threw an exception
    	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
    
    root cause
    
    java.lang.NoClassDefFoundError: Could not initialize class sun.text.normalizer.NormalizerImpl
    	java.text.RBTableBuilder.build(RBTableBuilder.java:107)
    	java.text.RBCollationTables.<init>(RBCollationTables.java:83)
    	java.text.RuleBasedCollator.<init>(RuleBasedCollator.java:300)
    	java.text.RuleBasedCollator.<init>(RuleBasedCollator.java:281)
    	sun.util.locale.provider.CollatorProviderImpl.getInstance(CollatorProviderImpl.java:106)
    	java.text.Collator.getInstance(Collator.java:242)
    	java.text.Collator.getInstance(Collator.java:224)
    	com.ibm.icu.text.Collator.getInstance(Collator.java:326)
    	org.eclipse.ui.actions.PerspectiveMenu$2.<init>(PerspectiveMenu.java:98)
    	org.eclipse.ui.actions.PerspectiveMenu.<init>(PerspectiveMenu.java:97)
    	org.eclipse.ui.internal.ChangeToPerspectiveMenu.<init>(ChangeToPerspectiveMenu.java:48)
    	org.eclipse.ui.actions.ContributionItemFactory$6.create(ContributionItemFactory.java:295)
    	org.netxms.ui.eclipse.console.ApplicationActionBarAdvisor.makeActions(ApplicationActionBarAdvisor.java:91)
    	org.eclipse.ui.application.ActionBarAdvisor.fillActionBars(ActionBarAdvisor.java:147)
    	org.eclipse.ui.internal.WorkbenchWindow.fillActionBars(WorkbenchWindow.java:3614)
    	org.eclipse.ui.internal.WorkbenchWindow.<init>(WorkbenchWindow.java:407)
    	org.eclipse.ui.internal.tweaklets.Workbench3xImplementation.createWorkbenchWindow(Workbench3xImplementation.java:29)
    	org.eclipse.ui.internal.Workbench.newWorkbenchWindow(Workbench.java:1933)
    	org.eclipse.ui.internal.Workbench.access$11(Workbench.java:1931)
    	org.eclipse.ui.internal.Workbench$16.runWithException(Workbench.java:1244)
    	org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:32)
    	org.eclipse.swt.widgets.Synchronizer.syncExec(Synchronizer.java:230)
    	org.eclipse.ui.internal.UISynchronizer.syncExec(UISynchronizer.java:150)
    	org.eclipse.swt.widgets.Display.syncExec(Display.java:1092)
    	org.eclipse.ui.internal.StartupThreading.runWithWorkbenchExceptions(StartupThreading.java:55)
    	org.eclipse.ui.internal.Workbench.busyOpenWorkbenchWindow(Workbench.java:1242)
    	org.eclipse.ui.internal.Workbench.doOpenFirstTimeWindow(Workbench.java:2061)
    	org.eclipse.ui.internal.Workbench.openFirstTimeWindow(Workbench.java:1992)
    	org.eclipse.ui.internal.WorkbenchConfigurer.openFirstTimeWindow(WorkbenchConfigurer.java:188)
    	org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:790)
    	org.netxms.ui.eclipse.console.ApplicationWorkbenchAdvisor.openWindows(ApplicationWorkbenchAdvisor.java:87)
    	org.eclipse.ui.internal.Workbench$27.runWithException(Workbench.java:1640)
    	org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:32)
    	org.eclipse.swt.widgets.Synchronizer.syncExec(Synchronizer.java:230)
    	org.eclipse.ui.internal.UISynchronizer.syncExec(UISynchronizer.java:150)
    	org.eclipse.swt.widgets.Display.syncExec(Display.java:1092)
    	org.eclipse.ui.internal.StartupThreading.runWithoutExceptions(StartupThreading.java:110)
    	org.eclipse.ui.internal.Workbench.init(Workbench.java:1635)
    	org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2655)
    	org.eclipse.ui.internal.Workbench.access$5(Workbench.java:2530)
    	org.eclipse.ui.internal.Workbench$5.run(Workbench.java:701)
    	org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
    	org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:684)
    	org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:157)
    	org.netxms.ui.eclipse.console.Application.start(Application.java:84)
    	org.eclipse.rap.ui.internal.application.EntryPointApplicationWrapper.createUI(EntryPointApplicationWrapper.java:38)
    	org.eclipse.rap.rwt.internal.lifecycle.RWTLifeCycle.createUI(RWTLifeCycle.java:172)
    	org.eclipse.rap.rwt.internal.lifecycle.RWTLifeCycle$UIThreadController.run(RWTLifeCycle.java:284)
    	java.lang.Thread.run(Thread.java:745)
    	org.eclipse.rap.rwt.internal.lifecycle.UIThread.run(UIThread.java:105)
    
    note The full stack trace of the root cause is available in the Apache Tomcat/7.0.63 logs.
    
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    0
    • A
      A
      Alex Kirhenshtein
      wrote on last edited by
      #2

      Hello.

      I found a few mentions of similar issue on google, but no definite answer how to fix it (or what cause that).
      I'd suggest: completely restart tomcat (if hot deploy was used), upgrade jdk, change JDK vendor (e.g. openjdk -> oracle jdk)

      1 Reply Last reply
      0
      • N
        N
        norg
        wrote on last edited by
        #3

        solved by general update of the machine

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        0

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