Cisco Router - Unable to get interface list from node

[lofti_213]

I rebuilt NetXMS environnement with a fresh install of the OS, SQL and a different router, but always the same result.
I don't know what i am missing..

[lofti_213]

Here is the result of the command "debug snmp packets" i used to see if there's communication between NetXMS server and that router.

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netxms-snmp-2.txt

[Tursiops]

Have you tested polling the node with the setting (under "Polling" on the node) "Use ifXTable for interface polling" either on "Enable" or "Disable"?
I don't have a access to a Cisco 3750, so I can't test this directly.

[lofti_213]

Thank you for your reply, I already tested changing the "Use ifXTable for interface polling" parameter. What i noticed yesturday, that interfaces were read once, but when i tryed to force full configuration polling again, everything was lost.

Besides, i already changed the 3750, to 7200.

[user54119]

I have a stack of 4 C3750E here with no problems in NetXMS, SNMPv3. If I can test something for you, please ask.

[victor]

Is it possible to provide me remote SNMP access to that device? I'll be able to debug it then.

Best regards,
Victor

[lofti_213]

Thank you for your reply,
I really feel confused right now, because, even Servers (MS Windows Server) that i want to monitor with SNMP, their SNMP information (OBJECT OID,...) are not displayed.
Victor, for the access, the router is not published on internet. and that might be refused here, but i can manage to give you access with Teamviewer if you permit. We make an appointment so both of us would be connected, and you'll have access.

[victor]

Hi,

we can have session tomorrow after 14:00 EET. Please send me private message with your contact details.

Best regards,
Victor

[lofti_213]

I sent you contact information for Teamviewer in private message.
Thanks in advance.

[lofti_213]

Hello, did you receive information I sent you, Virctor?
Regards.

[lofti_213]

Problem resolved!
Many thanks to Virctor, who helped me so much.