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  3. Sporadically losing values in NetXMS

Sporadically losing values in NetXMS

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  • A
    A
    adimitrov
    wrote on last edited by
    #1

    Hello Team ,

    We faced an interesting issue and we need some guides. For some of our clients we are losing all values (actually only the ones that origin from internal are always present) in NetXMS. If i log on the agents itself and execute snmpwalk it returns reasonable data. Restarting the agent solves the issue only for couple of minutes. If i force the DCI collection from the console it is getting the information just great, but would not do it automatically. For me it seems that everything is working fine, but the console doesn't refresh the values. Agent and server are 2.0.6 version both installed on debian 7.

    Best Regards,
    Adrian

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    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      are you running agents in cached mode?

      Best regards,
      Victor

      1 Reply Last reply
      0
      • A
        A
        adimitrov
        wrote on last edited by
        #3

        Hey Viktor,

        Yes, they are.

        1 Reply Last reply
        0
        • A
          A
          adimitrov
          wrote on last edited by
          #4

          It seems that cached db is getting corrupted,

          stop
          remove of the /usr/local/var/lib/netxms/nxagent.db
          start

          Is solving the issue.

          Thanks for guiding me.

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