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NetXMS Forum

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  3. SMTP timeout

SMTP timeout

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  • L
    L
    lowtek
    wrote on last edited by
    #1

    Hi,

    I'm getting this error some time from Event Browser 'SYS_SMTP_FAILURE' 'Unable to send e-mail to [email protected]: Communication Failure'

    Did this mean that NetXMS server is timing out connecting on the SMTP server? Is there a way to set or extend the SMTP timeout? I need to make sure that all notifications are being send.

    thanks!

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    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hello!

      Yes, "Communication failure" means that NetXMS server was unable to connect to SMTP server. You cannot change connect timeout, it's a system wide setting.
      However, I can implement mail resending in case of failures. I'll put it onto feature request list.

      Best regards,
      Victor

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      • L
        L
        lowtek
        wrote on last edited by
        #3

        Thanks Victor. While I'm waiting for this feature to be implemented I think the best thing to do right now is to activate or install SMTP service on the NetXMS server itself.

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        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          @lowtek said in SMTP timeout:

          Thanks Victor. While I'm waiting for this feature to be implemented I think the best thing to do right now is to activate or install SMTP service on the NetXMS server itself.

          Yes, this should be a reasonable workaround.

          Best regards,
          Victor

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