ifOP/AdminStatus incorrectly determined

[adimitrov]

Hello team,

I have an issue question on status of the interfaces. I saw a topic for dormant interface status and couldn't find if this is fixed yet.

I have a device with dialer interface with configured PPP. Now, all interfaces are shown as they should be in the netxms, but this one is with Admin status unknown and op state down.
Checking the device itself, the interface should be admin state UP and op state DORMANT. Not sure if dormant is supported, but when checking from the local agent with snmp walk i get the following:

root@*****:~# snmpwalk -v 2c -c ***** ***** 1.3.6.1.2.1.2.2.1.7.15
iso.3.6.1.2.1.2.2.1.7.15 = INTEGER: 1
root@*****:~# snmpwalk -v 2c -c ***** ***** 1.3.6.1.2.1.2.2.1.8.15
iso.3.6.1.2.1.2.2.1.8.15 = INTEGER: 5

which is correct, but still the console cannot determine the status of the interface correctly. Any idea what could be the cause here ?

Here is the output from the status poll from netxms console:

[12.01.2017 10:21:01]    Starting status poll on interface Di1
[12.01.2017 10:21:01]      Current interface status is NORMAL
[12.01.2017 10:21:01]      Retrieving interface status from SNMP agent
[12.01.2017 10:21:02]      Unable to retrieve interface status from SNMP agent
[12.01.2017 10:21:02]      Starting ICMP ping via proxy
[12.01.2017 10:21:07]      Interface is NORMAL for 1 poll (3 polls required for status change)
[12.01.2017 10:21:07]      Interface status after poll is NORMAL
[12.01.2017 10:21:07]    Finished status poll on interface Di1

P.S. i have similar interface on another device which is determined as it should be admin state UP, op state UP.

[victor]

Hi,

server currently ignores "dormant" state. I'll add support for that (https://dev.raden.solutions/issues/1401).

Best regards,
Victor

[adimitrov]

Hello Victor,

Thanks for the info.

Best Regards,
Adrian