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NetXMS Forum

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  3. Templates not showing up in gui

Templates not showing up in gui

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  • H
    H
    Hanfelt
    wrote on last edited by
    #1

    Hi there i imported the hp template from the shared template thread. It works as supposed but then i deleted it without removing the server that was applied to it first. After i tried to reimport the template but it wont show up in the gui, it does auto apply to the server though.

    Logs show: found existing template hp-snmp [286] with GUID a3f5a464-39f2-445f-ad2d-2db2f0ee7c27

    Changing the GUID before import will make it import and show up in the gui.

    My question is how do i delete this template manually from netxms or database?

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      seems that template was somehow removed from object structure but not deleted. Try to login with user system - most likely you will see that template in the root of object tree. Then you'll be able to delete it completely.

      Best regards,
      Victor

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      • H
        H
        Hanfelt
        wrote on last edited by
        #3

        Sorry i cannot test to see if this works as i uninstalled this test server and moved it to a production one. Will test next time though if i get this error again.

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