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  3. Agent Service Not Starting After Configuring ExternalParametersProvider

Agent Service Not Starting After Configuring ExternalParametersProvider

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  • V
    V
    vijayrana
    wrote on last edited by
    #1

    I have added following line nxagentd.conf on Windows Server agent.

    ExternalParametersProvider="c:\windows\system32\cscript.exe //Nologo "C:\NetXMS\scripts\MgCpuUsage.vbs"":10

    The NetXMS Agent service is not starting after adding this line.
    In windows event viewer I am getting this : "The NetXMS Agent service failed to start due to the following error: The service did not respond to the the start or control request in a timely fashion"

    When I run agent from command prompt using command ""C:\NetXMS\bin\nxagentd.exe" -c "C:\NetXMS\etc\nxagentd.conf" -n "NetXMSAgentdW32" -e "NetXMS Win32 Agent""
    it is running successfully.

    I have tried on different server the same thing happen. Kindly help.

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      could you set logging to file, set debug level to 7 (you can do that by adding DebugLevel = 7 to nxagentd.conf) , and try to start agent? Then send me log file.

      Best regards,
      Victor

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