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  3. Update from 2.2.10 to 2.2.11 - Log Flooding

Update from 2.2.10 to 2.2.11 - Log Flooding

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  • V
    V
    Victor Kirhenshtein
    wrote on last edited by
    #2

    Hi,

    this query is executed when DCI data is read for showing on graph or for export. Do you have any issues with displaying DCI data?

    Best regards,
    Victor

    1 Reply Last reply
    0
    • S
      S
      Spheron
      wrote on last edited by
      #3

      Hello Victor,

      as i wrote, all my Dashbords and Performance Tabs shows randomly DCI Data Errors.  "Cannot get Value for DCI XXX (Database Failure)". Every Time i hit the refresh button the error messages shows in a different field. See attachment please.

      Greets
      Marco

      PS: Thanx for the fast response...  🙂


      Dashboard1.jpg

      Dashboard2.jpg

      1 Reply Last reply
      0
      • hayarmH
        hayarmH
        hayarm
        wrote on last edited by
        #4

        +UP, у меня тоже самое,  версия 2.2.11


        111.png

        1 Reply Last reply
        0
        • S
          S
          Spheron
          wrote on last edited by
          #5

          The log flooding only happens when i have a dashboard or a perfomance tab open...

          In the NetXMS server log is one more line:

          2019.01.10 08:58:14.609 *E* SQL query failed (Query = "SELECT numbering_scheme,row_count,layout_data FROM port_layouts WHERE device_oid=?"): Query was empty

          Maybe this one might be help at searching for the root cause of this behaviour...

          Greets
          Marco

          1 Reply Last reply
          0
          • V
            V
            Victor Kirhenshtein
            wrote on last edited by
            #6

            This looks like a bug in MySQL driver. I'm currently looking at it.

            Best regards,
            Victor

            1 Reply Last reply
            0
            • V
              V
              Victor Kirhenshtein
              wrote on last edited by
              #7

              Please try replacing mysql.ddr with attached one. It should print additional diagnostic line when query fails.

              Best regards,
              Victor


              mysql.ddr

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              • S
                S
                Spheron
                wrote on last edited by
                #8

                Hi Victor,

                with your mysql.ddr i can't start the NetXMS Core service. There are follwoing error message in log:

                2019.01.10 11:12:51.043 *E* Unable to load database driver module "mysql.ddr": Die angegebene Prozedur wurde nicht gefunden.

                With the original mysql.ddr i can start the service..

                Greets
                Marco

                1 Reply Last reply
                0
                • V
                  V
                  Victor Kirhenshtein
                  wrote on last edited by
                  #9

                  Could you provide md5 sum of downloaded file and original file?

                  1 Reply Last reply
                  0
                  • S
                    S
                    Spheron
                    wrote on last edited by
                    #10

                    MD5 File Hash:

                    Downloaded File:
                    D57024956EE56EC9948B5723AD38B23F C:\test\mysql.ddr

                    Original File in NetXMS bin Directory:
                    8E4B91633D8B231C7EA9AFA6429C3C31 C:\NetXMS\bin\mysql.ddr

                    1 Reply Last reply
                    0
                    • V
                      V
                      Victor Kirhenshtein
                      wrote on last edited by
                      #11

                      Did you install 2.2.11 from minimal or full installer?

                      1 Reply Last reply
                      0
                      • S
                        S
                        Spheron
                        wrote on last edited by
                        #12

                        From the full installer (with /silent switch)

                        This one:
                        https://www.netxms.org/download/releases/2.2/2.2.11/netxms-2.2.11-x64.exe

                        1 Reply Last reply
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                        • V
                          V
                          Victor Kirhenshtein
                          wrote on last edited by
                          #13

                          Looks like something is wrong with binaries. Please try to update using this installer: https://cloud.netxms.org/index.php/s/gWYF0hHo9mFzLKU It also contains mysql.ddr with additional logging.

                          Best regards,
                          Victor

                          1 Reply Last reply
                          0
                          • S
                            S
                            Spheron
                            wrote on last edited by
                            #14

                            Hi Victor,

                            i installed NetXMS via the provided installer.  (Installed via command:  netxms-2.2.11-7-x64.exe /silent )

                            After that, log file shows the following:

                            2019.01.10 17:16:45.714 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_4437 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=0000000008D3DD40 local=0000000008D3DD40
                            2019.01.10 17:16:45.714 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_4437 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:16:45.751 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=0000000008AFDE60 local=0000000008AFDE60
                            2019.01.10 17:16:45.751 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:16:45.831 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_4902 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=00000000090ADD50 local=00000000090ADD50
                            2019.01.10 17:16:45.831 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_4902 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:16:45.928 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_4426 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=000000000885DD50 local=000000000885DD50
                            2019.01.10 17:16:45.928 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_4426 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:16:45.948 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_6328 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=000000000842DD80 local=000000000842DD80
                            2019.01.10 17:16:45.948 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_6328 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:16:46.035 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=000000000871DE50 local=000000000871DE50
                            2019.01.10 17:16:46.035 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:16:51.510 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_1561 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=0000000008D3DD40 local=0000000008D3DD40
                            2019.01.10 17:16:51.510 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_1561 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:16:51.510 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_1524 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=0000000008AFDE60 local=0000000008AFDE60
                            2019.01.10 17:16:51.511 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_1524 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:17:06.381 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=0000000008D3DD40 local=0000000008D3DD40
                            2019.01.10 17:17:06.382 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:17:06.384 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_4902 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=000000000885DD50 local=000000000885DD50
                            2019.01.10 17:17:06.384 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_4902 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:17:06.429 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=000000000842DD80 local=000000000842DD80
                            2019.01.10 17:17:06.429 *E* SQL query failed (Query = "SELECT idata_timestamp,idata_value FROM idata_6326 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000"): Query was empty
                            2019.01.10 17:17:06.484 *E* ** PREPARE ERROR ** query='SELECT idata_timestamp,idata_value FROM idata_6328 WHERE item_id=? AND idata_timestamp>=? AND idata_timestamp<=? ORDER BY idata_timestamp DESC LIMIT 200000' converted='' ptr=00000000094CDFD0 local=00000000094CDFD0

                            ...and so on...

                            Hope that helps...

                            Greets
                            Marco

                            1 Reply Last reply
                            0
                            • V
                              V
                              Victor Kirhenshtein
                              wrote on last edited by
                              #15

                              Hi,

                              I have found the bug. Please try to replace libnetxms.dll to attached.

                              Best regards,
                              Victor


                              libnetxms.dll

                              1 Reply Last reply
                              0
                              • S
                                S
                                Spheron
                                wrote on last edited by
                                #16

                                Hi Victor,

                                thanks for the fix. I replaced the libnetxms.dll with the provided and Dashboard+Perfomance Tabs works like before...  🙂

                                Many many thanks for searching for this bug...  🙂

                                Greetings
                                Marco

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