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  3. Update from 2.2.10 to 2.2.11 - "nxdbmgr check" fails

Update from 2.2.10 to 2.2.11 - "nxdbmgr check" fails

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  • R
    R
    rauchi
    wrote on last edited by
    #1

    Hello @all

    Before and after running the update from 2.2.10 to 2.2.11 on my Windows Server I usually run a "nxdbmgr check" to verify if the DB is in a good shape.

    After Updating to version 2.2.11 I get the following output:

    ---------------

    nxdbmgr check
    NetXMS Database Manager Version 2.2.11 Build 9516 (2.2.11) (UNICODE)

    Checking database (excluding collected data):
    * Zone object properties                                              [PASSED]
    * Node object properties                                              [PASSED]
    * Node to subnet bindings                                            [PASSED]
    * Interface object properties                                        [PASSED]
    * Interface bindings                                                    [PASSED]
    * Network service object properties                                [PASSED]
    * Network service bindings                                            [PASSED]
    * Cluster object properties                                            [PASSED]
    * Cluster member nodes                                                [PASSED]
    * Template to node mapping                                          [PASSED]
    * Object properties                                                      [PASSED]
    * Container membership                                                [PASSED]
    * Event processing policy                                              [PASSED]
    * Network map links                                                    [  0SQL
    query failed (Query was empty):
    SELECT network_map_links.map_id,network_map_links.element1,network_map_links.ele
    ment2 FROM network_map_links LEFT OUTER JOIN network_map_elements ON    network_
    map_links.map_id = network_map_elements.map_id AND    network_map_links.element1
     = network_map_elements.element_id WHERE network_map_elements.element_id IS NULL

    SQL query failed (Query was empty):
    SELECT network_map_links.map_id,network_map_links.element1,network_map_links.ele
    ment2 FROM network_map_links LEFT OUTER JOIN network_map_elements ON    network_
    map_links.map_id = network_map_elements.map_id AND    network_map_links.element2
     = network_map_elements.element_id WHERE network_map_elements.element_id IS NULL

    [PASSED]
    * Data tables                                                          [PASSED]
    * Raw DCI values table                                            [PASSED]
    * DCI thresholds                                                      [PASSED]
    * Table DCI thresholds                                              [PASSED]
    Database doesn't contain any errors
    Database check completed

    ---------------

    Any Idea? Some help is greatly appreciated.

    regards
    Marco

    1 Reply Last reply
    0
    • A
      A
      Alex Kirhenshtein
      wrote on last edited by
      #2

      Hello.

      That's known issue (it's windows specific). As a workaround, please download and replace libnetxms.dll from this topic https://www.netxms.org/forum/installation/update-from-2-2-10-to-2-2-11-log-flooding/.
      New release will be available shortly as well.

      1 Reply Last reply
      0
      • R
        R
        rauchi
        wrote on last edited by
        #3

        Hello Alex

        Thank you for your fast response and your help.

        I just replaced the "libnetxms.dll" on the NetXMS Server with the one provided in the referenced link.

        After the replacement I tried first to run "nxdbmgr check" again. With the replaced .dll I get now this error:

        "The procedure entry point nx_memdup could not be located in the dynamic link library C:\NetXMS\bin\libnxdb.dll."

        I have added the error as attachment (Libnxdb-dll-error.jpg) for reverence.

        After switching back to the previous "libnetxms.dll" I can also start the "NetXMS Core" Service again.

        Please let me know if you need some more information.

        best regards
        Marco


        Libnxdb-dll-error.jpg

        1 Reply Last reply
        0
        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          Hi,

          there are some incompatibilities in dlls. We will publish release 2.2.12 with a fix tomorrow.

          Best regards,
          Victor

          1 Reply Last reply
          0
          • R
            R
            rauchi
            wrote on last edited by
            #5

            Hi,

            Great news. Thank you very much for your support.

            best regards
            Marco

            1 Reply Last reply
            0
            • R
              R
              rauchi
              wrote on last edited by
              #6

              Hi,

              Problems are gone with the new release 2.2.12.

              Thank you  😄

              best regards
              Marco


              nxdbmgr_check_Success.jpg

              1 Reply Last reply
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