Netxms core do not start

[dorianek]

Hello!!!
After installation netxms core do not want start.
Please help.
Windows 10 pro, MySQL Server 8.0

[victor]

Hi,

please make sure that you have set logging to file (using LogFile parameter in netxmsd.conf), add DebugLevel = 9 to netxmsd.conf, try to start service, and post resulting log file here.

Best regards,
Victor

[dorianek]

Hi,

If I connect to internet by WIFI netxms core working, when I restart PC and I connect by Mikrotik - netxms core not working!

Why?

LOG file:

2019.09.02 21:21:43.821 Log file opened (rotation policy 2, max size 16777216)
2019.09.02 21:21:43.821 *D* LIB directory set to C:\NetXMS\lib
2019.09.02 21:21:43.824 *D* [dload              ] DLOpen: file="mysql.ddr", module=00007FF9DD660000
2019.09.02 21:21:43.824 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=drvAPIVersion, address=00007FF9DD668038
2019.09.02 21:21:43.824 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=drvName, address=00007FF9DD668040
2019.09.02 21:21:43.824 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvInit, address=00007FF9DD6616F0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvConnect, address=00007FF9DD661720
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvDisconnect, address=00007FF9DD6618D0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvSetPrefetchLimit, address=0000000000000000
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvPrepare, address=00007FF9DD661920
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvFreeStatement, address=00007FF9DD661F00
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvOpenBatch, address=0000000000000000
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvNextBatchRow, address=0000000000000000
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvBind, address=00007FF9DD661C10
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvExecute, address=00007FF9DD661DB0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvQuery, address=00007FF9DD662080
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvSelect, address=00007FF9DD662130
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvSelectUnbuffered, address=00007FF9DD662AA0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvSelectPrepared, address=00007FF9DD662310
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvSelectPreparedUnbuffered, address=00007FF9DD662CD0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvFetch, address=00007FF9DD662F40
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetFieldLength, address=00007FF9DD662600
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetFieldLengthUnbuffered, address=00007FF9DD663030
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetField, address=00007FF9DD6629B0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetFieldUTF8, address=00007FF9DD6629D0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetFieldUnbuffered, address=00007FF9DD6632D0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetFieldUnbufferedUTF8, address=00007FF9DD6632F0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetNumRows, address=00007FF9DD6629F0
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetColumnCount, address=00007FF9DD662A10
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetColumnName, address=00007FF9DD662A30
2019.09.02 21:21:43.825 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetColumnCountUnbuffered, address=00007FF9DD663310
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvGetColumnNameUnbuffered, address=00007FF9DD663320
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvFreeResult, address=00007FF9DD662A60
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvFreeUnbufferedResult, address=00007FF9DD663350
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvBegin, address=00007FF9DD6633E0
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvCommit, address=00007FF9DD663480
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvRollback, address=00007FF9DD663520
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvUnload, address=00007FF9DD661710
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvPrepareStringA, address=00007FF9DD661500
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvPrepareStringW, address=00007FF9DD6611D0
2019.09.02 21:21:43.826 *D* [dload              ] DLGetSymbolAddr: module=00007FF9DD660000, symbol=DrvIsTableExist, address=00007FF9DD6635C0
2019.09.02 21:21:43.830 *I* Database driver "mysql.ddr" loaded and initialized successfully
2019.09.02 21:21:43.830 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.830 *D* Local administration interface listener started
2019.09.02 21:21:43.832 *D* [db.conn            ] New DB connection opened: handle=00000266789BA750
2019.09.02 21:21:43.832 *D* Successfully connected to database [email protected]
2019.09.02 21:21:43.833 *D* [db.query          ] Successful sync query: "SELECT var_value FROM metadata WHERE var_name='SchemaVersion'" [0 ms]
2019.09.02 21:21:43.833 *D* [db.query          ] Successful sync query: "SELECT var_value FROM metadata WHERE var_name='SchemaVersionMajor'" [0 ms]
2019.09.02 21:21:43.833 *D* [db.query          ] Successful sync query: "SELECT var_value FROM metadata WHERE var_name='SchemaVersionMinor'" [0 ms]
2019.09.02 21:21:43.833 *D* [db.query          ] Successful sync query: "SELECT var_value FROM metadata WHERE var_name='Syntax'" [0 ms]
2019.09.02 21:21:43.834 *D* [db.query          ] {00000266789B4E10} Successful prepare: "SELECT var_value FROM config WHERE var_name=?" [1 ms]
2019.09.02 21:21:43.834 *D* [db.query          ] {00000266789B4E10} bind at pos 1: "DBConnectionPoolBaseSize"
2019.09.02 21:21:43.834 *D* [db.query          ] Successful prepared sync query: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.834 *D* ConfigReadStr: name=DBConnectionPoolBaseSize value="10"
2019.09.02 21:21:43.834 *D* [db.query          ] {00000266789B5230} Successful prepare: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.834 *D* [db.query          ] {00000266789B5230} bind at pos 1: "DBConnectionPoolMaxSize"
2019.09.02 21:21:43.835 *D* [db.query          ] Successful prepared sync query: "SELECT var_value FROM config WHERE var_name=?" [1 ms]
2019.09.02 21:21:43.835 *D* ConfigReadStr: name=DBConnectionPoolMaxSize value="30"
2019.09.02 21:21:43.835 *D* [db.query          ] {00000266789B4E10} Successful prepare: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.835 *D* [db.query          ] {00000266789B4E10} bind at pos 1: "DBConnectionPoolCooldownTime"
2019.09.02 21:21:43.835 *D* [db.query          ] Successful prepared sync query: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.835 *D* ConfigReadStr: name=DBConnectionPoolCooldownTime value="300"
2019.09.02 21:21:43.835 *D* [db.query          ] {00000266789B5020} Successful prepare: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.835 *D* [db.query          ] {00000266789B5020} bind at pos 1: "DBConnectionPoolMaxLifetime"
2019.09.02 21:21:43.836 *D* [db.query          ] Successful prepared sync query: "SELECT var_value FROM config WHERE var_name=?" [1 ms]
2019.09.02 21:21:43.836 *D* ConfigReadStr: name=DBConnectionPoolMaxLifetime value="14400"
2019.09.02 21:21:43.836 *D* [db.conn            ] DB connection 00000266789BA750 closed
2019.09.02 21:21:43.836 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.837 *D* [db.conn            ] New DB connection opened: handle=00000266789BA990
2019.09.02 21:21:43.837 *D* [db.cpool          ] Connection 00000266789BFA70 created
2019.09.02 21:21:43.837 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.838 *D* [db.conn            ] New DB connection opened: handle=00000266789BA750
2019.09.02 21:21:43.838 *D* [db.cpool          ] Connection 00000266789C89A0 created
2019.09.02 21:21:43.838 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.839 *D* [db.conn            ] New DB connection opened: handle=00000266789BA9F0
2019.09.02 21:21:43.839 *D* [db.cpool          ] Connection 00000266789C8C60 created
2019.09.02 21:21:43.839 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.840 *D* [db.conn            ] New DB connection opened: handle=00000266789BAA50
2019.09.02 21:21:43.840 *D* [db.cpool          ] Connection 00000266789C8A50 created
2019.09.02 21:21:43.840 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.841 *D* [db.conn            ] New DB connection opened: handle=00000266789BAAB0
2019.09.02 21:21:43.841 *D* [db.cpool          ] Connection 00000266789C8B00 created
2019.09.02 21:21:43.841 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.842 *D* [db.conn            ] New DB connection opened: handle=00000266789BAB10
2019.09.02 21:21:43.842 *D* [db.cpool          ] Connection 00000266789C9550 created
2019.09.02 21:21:43.842 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.843 *D* [db.conn            ] New DB connection opened: handle=00000266789BAC30
2019.09.02 21:21:43.843 *D* [db.cpool          ] Connection 00000266789C9080 created
2019.09.02 21:21:43.843 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.844 *D* [db.conn            ] New DB connection opened: handle=00000266789BB110
2019.09.02 21:21:43.844 *D* [db.cpool          ] Connection 00000266789C8FD0 created
2019.09.02 21:21:43.844 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.845 *D* [db.conn            ] New DB connection opened: handle=00000266789BAED0
2019.09.02 21:21:43.845 *D* [db.cpool          ] Connection 00000266789C96B0 created
2019.09.02 21:21:43.845 *D* [db.conn            ] DBConnect: server=127.0.0.1 db=wipitech_db login=root schema=
2019.09.02 21:21:43.846 *D* [db.conn            ] New DB connection opened: handle=00000266789BAD50
2019.09.02 21:21:43.846 *D* [db.cpool          ] Connection 00000266789C8BB0 created
2019.09.02 21:21:43.846 *D* [db.cpool          ] Database Connection Pool initialized
2019.09.02 21:21:43.846 *D* [db.cpool          ] Handle 00000266789BA990 acquired (call from c:\source\netxms-2.2\src\server\core\config.cpp:512)
2019.09.02 21:21:43.846 *D* [db.cpool          ] Database Connection Pool maintenance thread started
2019.09.02 21:21:43.847 *D* [db.query          ] {00000266789B4BA0} Successful prepare: "SELECT var_value FROM config WHERE var_name=?" [1 ms]
2019.09.02 21:21:43.847 *D* [db.query          ] {00000266789B4BA0} bind at pos 1: "LongRunningQueryThreshold"
2019.09.02 21:21:43.847 *D* [db.query          ] Successful prepared sync query: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.847 *D* ConfigReadStr: name=LongRunningQueryThreshold value="0"
2019.09.02 21:21:43.847 *D* [db.cpool          ] Handle 00000266789BA990 released
2019.09.02 21:21:43.847 *D* [db.cpool          ] Handle 00000266789BA750 acquired (call from c:\source\netxms-2.2\src\server\core\config.cpp:244)
2019.09.02 21:21:43.848 *D* [db.query          ] Successful sync query: "SELECT var_name,var_value FROM metadata" [1 ms]
2019.09.02 21:21:43.848 *D* [db.cpool          ] Handle 00000266789BA750 released
2019.09.02 21:21:43.848 *I* Server ID 2EB60F1980000029
2019.09.02 21:21:43.848 *D* [db.cpool          ] Handle 00000266789BA9F0 acquired (call from c:\source\netxms-2.2\src\server\core\config.cpp:512)
2019.09.02 21:21:43.848 *D* [db.query          ] {00000266789CCAF0} Successful prepare: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.848 *D* [db.query          ] {00000266789CCAF0} bind at pos 1: "DBLockStatus"
2019.09.02 21:21:43.849 *D* [db.query          ] Successful prepared sync query: "SELECT var_value FROM config WHERE var_name=?" [1 ms]
2019.09.02 21:21:43.849 *D* ConfigReadStr: name=DBLockStatus value="192.168.134.1"
2019.09.02 21:21:43.849 *D* [db.cpool          ] Handle 00000266789BA9F0 released
2019.09.02 21:21:43.849 *D* DBLockStatus="192.168.134.1"
2019.09.02 21:21:43.849 *D* [db.cpool          ] Handle 00000266789BAA50 acquired (call from c:\source\netxms-2.2\src\server\core\config.cpp:512)
2019.09.02 21:21:43.849 *D* [db.query          ] {00000266789CCB50} Successful prepare: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.849 *D* [db.query          ] {00000266789CCB50} bind at pos 1: "DBLockInfo"
2019.09.02 21:21:43.850 *D* [db.query          ] Successful prepared sync query: "SELECT var_value FROM config WHERE var_name=?" [0 ms]
2019.09.02 21:21:43.850 *D* ConfigReadStr: name=DBLockInfo value="DESKTOP-8FBCR76 Windows 8 Build 9200"
2019.09.02 21:21:43.850 *D* [db.cpool          ] Handle 00000266789BAA50 released
2019.09.02 21:21:43.852 *E* Database is already locked by another NetXMS server instance (IP address: 192.168.134.1, machine info: DESKTOP-8FBCR76 Windows 8 Build 9200)

[Tursiops]

Your database is locked. Presumably from when you had NetXMS running on WiFi with your system having the IP 192.168.134.1.
Hence NetXMS works when you run it on WiFi (same IP that the lock belongs to) and not on your other connection (different IP than the lock).

To unlock your database ensure your NetXMS service is stopped and run

nxdbmgr unlock