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  3. Status of DCI changed to UNSUPPORTED

Status of DCI changed to UNSUPPORTED

Scheduled Pinned Locked Moved Support
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  • WoodyW
    WoodyW
    Woody
    wrote on last edited by
    #1

    Hello,
    on some servers I have problems with 03 System Update, 04 Average CPU load and 06 Threads.
    On other servers everything is working fine.
    But here i always get the error Status of DCI changed to UNSUPPORTED.

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    0
    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #2

      What's in the log file of agent at the moment when they became unsupported?

      Probable reason could be some problems with platform subagent - it's winnt.nsm in case if the agent is on windows.

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      • WoodyW
        WoodyW
        Woody
        wrote on last edited by
        #3

        I don't have a agent log file. It's only SNMP.
        How can I fix this? I always get error messages because of this.
        I don't get this error always. Sometimes I get the error and after 30 minutes it's working fine and I don't get any errors.

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