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  3. UPS - Monitoring MEGATEC

UPS - Monitoring MEGATEC

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  • L
    L
    lhpaladin
    wrote on last edited by
    #1

    I am unable to operate UPS monitoring with the netxms agent. Through the device software I use the megatec protocol and it works but I can't get it via an agent
    Here is my setup:

    ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
    LogFile = {syslog}
    # DebugLevel = 6
    FileStore = C:\NetXMS\var
    SubAgent = winperf.nsm
    SubAgent = ups.nsm
    
    [UPS]
    Device = 0:"COM1:":MEGATEC
    

    This is the error message:

    Cannot establish communication with device #0 "MEGATEC-COM1:"
    

    thanks for the help

    I'm using NetXMS 3.2.400

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      make sure that other UPS software is not running when you try to monitor it via agent - otherwise COM port could be in use and agent may not be able to use it.

      Best regards,
      Victor

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