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  3. Bad format string broke network map. How to restore ?

Bad format string broke network map. How to restore ?

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  • E
    E
    Egert143
    wrote on last edited by
    #1

    Hello

    After adding dci container to network map, map is broken. No scroll bars and no tool icons (top right corner). Where are map elements stored in db so i could remove it manualy and restore map?

    Also would it be possible to add some check when inserting dci containers so it would not be so easy to break map?

    format string that broke map: "Packet Loss: %s %"

    Egert

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    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #2

      What's NetXMS version?

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      • E
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        Egert143
        wrote on last edited by
        #3

        Version 3.4.178

        Egert

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        • F
          F
          Filipp Sudanov
          wrote on last edited by
          #4

          Are you using desktop management console? Can you show it's log - on linux/mac it's in the home folder in .nxmc/data/.metadata/.log
          There should be some errors regarding this map

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            Egert143
            wrote on last edited by
            #5

            Yes, using desktop management console. Unfortunately i dont have log messages.

            Fix was to delete last element from DB tabel "network_map_elements". then quick server restart and map started working again.

            Simple way how to reproduce: Create costum map and add dci container. Under dci container->Data source add format string "Packet Loss: %s %". This will breake the map. Correct string would be "Packet Loss: %s %%".

            Egert

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            • F
              F
              Filipp Sudanov
              wrote on last edited by
              #6

              Thanks for exact instructions. Created https://track.radensolutions.com/issue/NX-1892 for that.

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              • V
                V
                Victor Kirhenshtein
                wrote on last edited by
                #7

                Should be fixed in 3.4.232.

                Best regards,
                Victor

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