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  3. Text encoding in E-mails is wrong since version 4

Text encoding in E-mails is wrong since version 4

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  • H
    H
    hitzi
    wrote on last edited by
    #1

    Hi,

    we use E-Mail for some alarms. The E-Mail is defined in this way:
    Subject: [%s] %n: %m
    Text: [%s] %n: %m - %<currentValue>

    The Problem is that %s and %m don't display the german umlauts. It shows a wrong char instead.The same configuration worked fine with before the update to version 4.

    Thanks and best regards
    Thomas

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    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,

      in version 4 SMTP was re-implemented as notification channel, and I suspect that there is a bug in configuration conversion. Could you please share configuration for SMTP channel on your system?

      Best regards,
      Victor

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      • H
        H
        hitzi
        wrote on last edited by
        #3

        Oh, I didn't check this part of the configs.
        We use MailEncoding=iso-8859-1 in the smtp config. iso-8859-1 includes the german umlauts. Is it a bug or should we use another mail encoding?

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        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #4

          Try using utf-8, it could be issue with character set transformation internally. Most mail clients should understand utf-8 encoded emails correctly.

          Best regards,
          Victor

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