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NetXMS Forum

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  3. freezes while its set images in rack front

freezes while its set images in rack front

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  • J
    J
    jamlazevedo
    wrote on last edited by
    #1

    Hi!
    Rack diagram freezing when set Background Images (photo from upload Library) in rack front. Not freezes when set Background Images in rack rear.
    Server: version: 4.2-461-g24b0602f17
    Java version: 11.0.10
    JVM: OpenJDK 64-Bit Server VM 11.0.10+9
    OS: Ubuntu server 20.04.5 LTS

    NetXMS Management Client Version 4.2.461 on windows 10

    Any solutions or workaround?

    Attached print screen.


    netxms_rack.PNG

    netxms_rack_front_freezes.PNG.png

    1 Reply Last reply
    0
    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #2

      Can you share the actual images you use in this rack?

      1 Reply Last reply
      0
      • J
        J
        jamlazevedo
        wrote on last edited by
        #3

        attached photos.
        Thxs


        bast_1.jpeg

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        0
        • F
          F
          Filipp Sudanov
          wrote on last edited by
          #4

          Was unable to replicate this.
          Is this background image configured as rack Passive Element? Can you show properties of that passive elements?
          Do you also have some other nodes that are present in this rack? Do they use default images or custom? Can you also show screenshots of their rack properties?

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          0
          • L
            L
            lhpaladin
            wrote on last edited by
            #5

            @filipp-sudanov said in freezes while its set images in rack front:

            Was unable to replicate this.
            Is this background image configured as rack Passive Element? Can you show properties of that passive elements?
            Do you also have some other nodes that are present in this rack? Do they useHi, default images or custom? Can you also show screenshots of their rack properties?

            Hi,

            I have also seen similar bug adding passive elements. The images do not appear according to the orientation of these elements.

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