a stop job is running for NetXMS core server

[PERIER]

Hello all.
My NetXMS 4.3.0 run on Debian 10.
When I stop my server, I get the message "a stop job is running for NetXMS core server" lasting 15 minutes. How to modify this timer?

[Filipp Sudanov]

Most probable reason is that database engine gets stopped first. After that netxms waits for reconnection to the DB to write data prior to shutdown.

[PERIER]

Thank you very much for your research lead. On the other hand, I don't know which file to modify so that MySQL stops after NetXMS Core server.

[Filipp Sudanov]

Since Debian uses systemd, After=   parameter in netxmsd.service should help.
https://www.freedesktop.org/software/systemd/man/systemd.unit.html#Before=

Pls update, if you need an example

[PERIER]

Good morning. Fixed issue by changing TimeoutSec from 900 to 60 in netxmsd.service file.

[kronicklez]

Hi,

May i know where is path location this  "netxmsd.service" this file?

I'm using ubuntu 22 server.

Thanks and appreciate your feedback

[alk]

@kronicklez said in a stop job is running for NetXMS core server:

Hi,

May i know where is path location this  "netxmsd.service" this file?

I'm using ubuntu 22 server.

Thanks and appreciate your feedback

you can add override by running “systemctl edit netxms-server”. It’s not recommended to modify unit file directly - it might be overwritten by the upgrade.

[kronicklez]

Hi Alex,

I try edit the file that u mention and uncomment "# TimeoutSec=900" to "# TimeoutSec=60" but get error below. Do i need to stop first service befor edit the file? Thanks and appreciate your feedback

root@ubuntu22:~# systemctl edit netxms-server
Editing "/etc/systemd/system/netxms-server.service.d/override.conf" canceled: temporary file is empty.

[Filipp Sudanov]

I'd guess something wrong with how editor is configured in the system. You can try configuring that with:

update-alternatives --config editor

[alk]

There are comments by systemctl:

### Editing /etc/systemd/system/netxms-server.service.d/override.conf
### Anything between here and the comment below will become the new contents of the file

...

### Lines below this comment will be discarded

Your changes were just ignored.

Proper override should be something like this:

### Anything between here and the comment below will become the new contents of the file


[Unit]
After=network.target postgresql.service
TimeoutSec=900
… more overrides

### Lines below this comment will be discarded

But I want to point out that TimeoutSec=900 is default value in the unit file (check /lib/systemd/system/netxms-server.service)

[alk]

My guess is that DB is shutting down before the core process and netxmsd waits for connection to write cached information.

Add "After=" section to your unit override.

[kronicklez]

Hi,

@filipp-sudanov said in a stop job is running for NetXMS core server:

I'd guess something wrong with how editor is configured in the system. You can try configuring that with:

update-alternatives --config editor

Currently i'm using nano. Is it issue using nano?

root@ubuntu22:~# update-alternatives --config editor
There are 4 choices for the alternative editor (providing /usr/bin/editor).

  Selection    Path                Priority  Status
------------------------------------------------------------
* 0            /bin/nano            40        auto mode
  1            /bin/ed            -100      manual mode
  2            /bin/nano            40        manual mode
  3            /usr/bin/vim.basic  30        manual mode
  4            /usr/bin/vim.tiny    15        manual mode

[Filipp Sudanov]

Nano is fine. Could be that you tried to add the text to the end of the file that opened for editing? Note that text should be added between

### Anything between here and the comment below will become the new contents of the file

and

### Lines below this comment will be discarded