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NetXMS Forum

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  3. Cannot read measurement unit information in NetXMC 4.4 client

Cannot read measurement unit information in NetXMC 4.4 client

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  • J
    J
    jbriseno
    wrote on last edited by
    #1

    Hi, there. We have installed the 4.4 version of both NetXMC server and client. I can log into the NetXMC client without no problem. But, after a short period of time, the NetXMC client sent back the following message: Cannot read measurement unit information. A connection established by the software on your host computer has been aborted.

    How can I fix this NetXMC client issue?

    Thanks in advance.

    1 Reply Last reply
    0
    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi,
      looks like TCP connection between your workstation and the server is terminated for some reason. Can you reconnect normally after receiving this error? I would suggest checking client log file (it is in home directory .nxmc4/nxmc.log) and server log file with debug level 6 for tag "client.*".
      Best regards,
      Victor

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      0
      • J
        J
        jbriseno
        wrote on last edited by
        #3

        Hi, Victor. First I appreciate your time to read my message. Second, I will follow your directions to try to fix this NetXMC client issue.

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