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NetXMS Forum

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  3. NetXMS Server Application crashes often

NetXMS Server Application crashes often

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  • N
    N
    nikos
    wrote on last edited by
    #1

    Hi there!

    My NetXMS Server Application is crashing quite often with the error below. This happens since Release 0.2.21. After the upgrade to the most recent version, unfortunately nothing changed on that. Any ideas?
    A workaround i changed the recovery behaviour of the netxms server service. But this ist not a real solution for the problem.

    Any comments very appreciated!
    Thanks and regards

    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 09.12.2009
    Time: 11:09:35
    User: N/A
    Computer: ********
    Description:
    Faulting application netxmsd.exe, version 0.0.0.0, faulting module nxcore.dll, version 0.0.0.0, fault address 0x0004a30a.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74  Applicat
    0008: 69 6f 6e 20 46 61 69 6c  ion Fail
    0010: 75 72 65 20 20 6e 65 74  ure  net
    0018: 78 6d 73 64 2e 65 78 65  xmsd.exe
    0020: 20 30 2e 30 2e 30 2e 30    0.0.0.0
    0028: 20 69 6e 20 6e 78 63 6f    in nxco
    0030: 72 65 2e 64 6c 6c 20 30  re.dll 0
    0038: 2e 30 2e 30 2e 30 20 61  .0.0.0 a
    0040: 74 20 6f 66 66 73 65 74  t offset
    0048: 20 30 30 30 34 61 33 30    0004a30
    0050: 61                        a

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #2

      Hi!

      Could you please add the following to netxmsd.conf:

      CreateCrashDumps = yes
      DumpDirectory = <directory somewhere on local disk>
      

      It will instruct NetXMS server to create dumps on each crash in the specified directory. When it crashes again, please send dump files (should be two files - with .info and .mdmp extensions) to [email protected].

      Best regards,
      Victor

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