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  3. Error loading subagent module "mysql.nsm"

Error loading subagent module "mysql.nsm"

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  • A
    A
    andy
    wrote on last edited by
    #2

    Any ideas?  😢

    1 Reply Last reply
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    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #3

      The software is split into several packages, to avoid pulling dependencies for things that are not needed. MySQL subagent should be in netxms-agent-mysql package, and you also might need netxms-dbdrv-mysql.

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        andy
        wrote on last edited by
        #4

        Thanks for your reply, Filipp

        So, I can install additional packages with command like this?
        dnf install netxms-agent-mysql

        Now I have a small following question: is there a comprehensive list of additional packages that can be installed?
        Before opening this topic, I tried to find information on how to add a package/module separately after installation of "main" NetXMS agent package, but didn't succeed.

        Hope you can share some resources regarding this.

        Thanks again and in advance  🙂

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        • F
          F
          Filipp Sudanov
          wrote on last edited by
          #5

          We don't have a list in the documentation, just some chapters mention that specific subagents are needed, e.g. Network Service monitoring requires netsvc.
          If you check list of available packages with dnf, you'll see them all:

          root@localhost:~# dnf search netxms-*
          Last metadata expiration check: 1:38:40 ago on Wed 31 Jul 2024 10:42:43 AM EEST.
          =================================================================================================================================================== Name Matched: netxms-* ===================================================================================================================================================
          netxms-agent.x86_64 : NetXMS agent and extensions (subagents)
          netxms-agent-asterisk.x86_64 : Agent extension (subagent) for monitoring Asterisk
          netxms-agent-asterisk-debuginfo.x86_64 : Debug information for package netxms-agent-asterisk
          netxms-agent-debuginfo.x86_64 : Debug information for package netxms-agent
          netxms-agent-java.x86_64 : Agent extension (subagent) for running java-based monitoring providers
          netxms-agent-java-debuginfo.x86_64 : Debug information for package netxms-agent-java
          netxms-agent-mariadb.x86_64 : Agent extension (subagent) for monitoring MySQL/MariaDB databases
          netxms-agent-mariadb-debuginfo.x86_64 : Debug information for package netxms-agent-mariadb
          netxms-agent-mqtt.x86_64 : Agent extension (subagents) for communicating wiht MQTT brokers
          netxms-agent-mqtt-debuginfo.x86_64 : Debug information for package netxms-agent-mqtt
          netxms-agent-oracle.x86_64 : Agent extension (subagent) for monitoring Oracle databases
          netxms-agent-oracle-debuginfo.x86_64 : Debug information for package netxms-agent-oracle
          netxms-agent-pgsql.x86_64 : Agent extension (subagent) for monitoring PostgreSQL databases
          netxms-agent-pgsql-debuginfo.x86_64 : Debug information for package netxms-agent-pgsql
          netxms-agent-vmgr.x86_64 : Agent extension (subagents) for monitoring virtualization platforms
          netxms-agent-vmgr-debuginfo.x86_64 : Debug information for package netxms-agent-vmgr
          netxms-base.x86_64 : Common NetXMS libraries and tools
          netxms-base-debuginfo.x86_64 : Debug information for package netxms-base
          netxms-client.x86_64 : Integration and diagnostics tools for the NetXMSX server.
          netxms-client-debuginfo.x86_64 : Debug information for package netxms-client
          netxms-dbdrv-mariadb.x86_64 : ...
          netxms-dbdrv-mariadb-debuginfo.x86_64 : Debug information for package netxms-dbdrv-mariadb
          netxms-dbdrv-odbc.x86_64 : Middleware for interfacing with any compatible database engine via ODBC
          netxms-dbdrv-odbc-debuginfo.x86_64 : Debug information for package netxms-dbdrv-odbc
          netxms-dbdrv-oracle.x86_64 : Middleware for interfacing with Oracle database engine
          netxms-dbdrv-oracle-debuginfo.x86_64 : Debug information for package netxms-dbdrv-oracle
          netxms-dbdrv-pgsql.x86_64 : Middleware for interfacing with PostgreSQL database engine
          netxms-dbdrv-pgsql-debuginfo.x86_64 : Debug information for package netxms-dbdrv-pgsql
          netxms-dbdrv-sqlite3.x86_64 : Middleware for interfacing with SQLite3 database engine
          netxms-dbdrv-sqlite3-debuginfo.x86_64 : Debug information for package netxms-dbdrv-sqlite3
          netxms-debuginfo.x86_64 : Debug information for package netxms
          netxms-debugsource.x86_64 : Debug sources for package netxms
          netxms-java-base.x86_64 : Common java libraries used by the NetXMS components
          netxms-java-base-debuginfo.x86_64 : Debug information for package netxms-java-base
          netxms-reporting.x86_64 : JasperReports-based reporting server integrated into NetXMS
          netxms-server.x86_64 : Monitoring server core
          netxms-server-debuginfo.x86_64 : Debug information for package netxms-server
          

          netxms-agent-* are different subagents, netxms-dbdrv-* drivers for various databases (used both by server for it's database and by agent to perform queries to databases, netxms-base has common things needed both for server and agent, netxms-reporting is the reporting engine, that's basically it

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          • A
            A
            andy
            wrote on last edited by
            #6

            For some reason netxms-agent-mysql is not listed among available subagents and it cannot be installed via dnf  😞

            [andrew@a02 ~]$ sudo dnf install netxms-agent-mysql
            [sudo] password for andrew:
            Last metadata expiration check: 2:46:27 ago on Wed Jul 31 09:17:33 2024.
            No match for argument: netxms-agent-mysql
            
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            • F
              F
              Filipp Sudanov
              wrote on last edited by
              #7

              Try netxms-agent-mariadb, it should be same as MySQL

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              • A
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                andy
                wrote on last edited by
                #8

                Installation of netxms-agent-mariadb worked, I have mysql.nsm now

                But there is another error stating that mysql.ddr is missing:

                Jul 31 19:43:18 nxagentd[240328]: [db.drv             ] Unable to load database driver module "mysql.ddr": /usr/lib64/netxms/dbdrv/mysql.ddr: cannot open shared object file: No such file or directory
                Jul 31 19:43:18 nxagentd[240328]:  MYSQL: failed to load database driver
                Jul 31 19:43:18 nxagentd[240328]: [subagents          ] Initialization of subagent "MYSQL" (/usr/lib64/netxms/mysql.nsm) failed
                

                This driver is not listed among netxms packages ("dnf search netxms")
                Also I searched for a solution among related topics, but couldn't find matching situation, thus asking for help with this one too

                Big thanks for your time

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                  andy
                  wrote on last edited by
                  #9

                  And here is how subagents folder looks like now (just in case)


                  Screenshot 2024-08-01 at 11.08.16.png

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                  • A
                    A
                    andy
                    wrote on last edited by
                    #10

                    Hello again, I still couldn’t solve this driver issue myself, any help would be appreciated  :-[

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                      A
                      Alex Kirhenshtein
                      wrote on last edited by
                      #11

                      @andy said in Error loading subagent module "mysql.nsm":

                      Hello again, I still couldn’t solve this driver issue myself, any help would be appreciated  :-[

                      add

                      [MySQL]
                      Driver=mariadb

                      to nxagentd.conf

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                      • A
                        A
                        andy
                        wrote on last edited by
                        #12

                        Big thanks Filipp and Alex!

                        Everything works now!  😎

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